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2 comments

MY PHONE WAS DEEMED COMPATIBLE by a simple mobile rep then after the $ is taken out of my account i call back trying to set it up and a different rep tells me my phones locked!!! And all 5 reps after the same thing!!! I only paid the 25 because i didnt have the cash to buy a pin card so what now lol i fall victim to the very words i preached to all of my buddies "do NOT use a debit or credit card when testing lackluster secondhand services!!"

Product or Service Mentioned: Simple Mobile Cell Phone Activation.

Reason of review: Order processing issue.

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Anonymous
#1615068

Yes!! DO use a credit card. All you need to do is Contact your credit card company and file a dispute for the amount as "merchandise or service purchased not received" because you never got what you paid for--cell service.

MariaSM
#1376435

Hi. I'm Maria from SIMPLE Mobile.

I'm sorry for the inconvenience that you have experienced.

Let me help you to resolve the problem. Please send us an email with your account information to simplemobile@fb-tracfone.com and we will gladly help you.

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