Simple Mobile - Wouldnt refund my 27$ after stealing
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New ReviewerMY PHONE WAS DEEMED COMPATIBLE by a simple mobile rep then after the $ is taken out of my account i call back trying to set it up and a different rep tells me my phones locked!!! And all 5 reps after the same thing!!! I only paid the 25 because i didnt have the cash to buy a pin card so what now lol i fall victim to the very words i preached to all of my buddies "do NOT use a debit or credit card when testing lackluster secondhand services!!"
Reason of review: Order processing issue.
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Comments
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After being told that my phone was compatible, I still sit here, $54.00 taken out of my account and NO phone service. So very disappointing these businesses o' the day.
Yes!! DO use a credit card. All you need to do is Contact your credit card company and file a dispute for the amount as "merchandise or service purchased not received" because you never got what you paid for--cell service.
Hi. I'm Maria from SIMPLE Mobile.
I'm sorry for the inconvenience that you have experienced.
Let me help you to resolve the problem. Please send us an email with your account information to simplemobile@fb-tracfone.com and we will gladly help you.