State: Virginia Clear all filters (8 of 522 reviews match)
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Hi, I have the $40 plan and my last day of service was suppose to be 01/13/2018 but my data started running slow on 2G on 01/01/2018 so I ReUp my service in order to get data since I don’t have WiFi in where live. After ReUping I added the data to my stach and I was...
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Anonymous
Karol franzyshen

Same exact thing is going on with me I tried to contact them today and got the run around and was told to contact them if the problem presisted.

MariaSM
MariaSM

This is Maria from SIMPLE Mobile. Please accept our deepest apology for this experience.I see you need help with your phone. Please chat with us using this link (select the br...

1.1
#1161126
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Samsung Galaxy Note 2 Review

Activated a galaxy note2 and hours later its still not working. The manager said it would take 24hrs to use my phone which is insane!!!!!!
#663194
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simple mobile sold my number to another customer without my authorization and tried to give me a new one without my asking for it either .I have spoken to at least 10 customer service reps or their so called technical support team and they seem dumber than they...
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MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

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  • Breaking contracts
#589220
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Worst customer service ever!!!!! Just like the previous statements, They keep you on hold or hang up on you. I lost a Week of service and now when i call to extend my service they act like im crazy.
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MariaSM
MariaSM

Hi! I am Maria from Simple Mobile. I want to help you. Just send me your name, contact number and your phone serial number or cell number and we will resolve your issue right ...

MariaSM
MariaSM

Hi! I am Maria from Simple Mobile. I want to help you. Just send me your name, contact number and your phone serial number or cell number and we will resolve your issue right ...

#504724
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I've had simple mobile for two years now and never have had any problem. They have recently made a few changes and with that, have changed their customer service. It is horrible !! Once I'm able to get a representative on the line, they say they will transfer...
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#411730
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I received a Simple Mobile Sim card and was going to check out the system to see how it was. I followed directions, checked the SIMS validity & verified the service being available in my area. Logging into my computer to complete the setup I found a service of %0.00...
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Hillsville, Virginia
#370017
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I JUST BOUGHT A BRAND NEW PHONE AND PAYED MY BILL A WEEK AGO USING SIMPLE MOBILE AS MY PLAN WELL FOR NO REASON MY INTERNET,FACEBOOK,YOUTUBE, GOOGLE,MESSAGES WAS NOT WORKIN SO I CALLED SIMPLE MOBILE CUSTOMER CARE AND THEY SAID THEY SUSPENDED MY SERVICE JUST FOR WATCHING...
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Anonymous
Brittany

How much data did you use?

#360701
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My phone bill was due this past sunday.. i decided to pay on monday. I called the 1 877 878 7908 number it prompted me to enter my phone number and then.... nothing..... just silence no one ever comes to the phone.. my only wish is to pay my bill over the phone... ...
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#346370
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