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I have no access to my phone account at all. I can not update or change my autopay feature.

I'm unable to reset my password either. It should be as easy as texting the password to my phone. Pissed out I can get access to the info of new email address that I have no access to at all. You guy text me my activitation zip code but can't text me my password *** YOU cutting my service off and going with metropcs.

I CANT RESET MY PASSWORD YOU *** ***!

WTF SO *** PISSED OFF, I ORIGINALLY HAD HSPA+ SERVICE NOW I HAVE ONLY *** 3G? GTFO...SWITCHING TO METROPCS WHICH OFFERS UNLIMITED 4G LTE FOR $50 A MONTH...

Reason of review: Bad quality.

Preferred solution: GIVE ME ACCESS TO MY PHONE ACCOUNT.

Simple Mobile Pros: Gosmart mobile.

Simple Mobile Cons: Account issues, Dropped data speed without notifying customers, No access to phone account, Simcardnumberatsimplemobiledotcom username with no pw info.

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MariaSM

Hi. Im Maria from SIMPLE Mobile.

I'm sorry for the inconvenience that you have experienced.

Let me help you to resolve the problem. Please send us an email with your account information to simplemobile@fb-tracfone.com.

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