Simple Mobile - Refused to unlock iphone
I purchased a Simple Mobile iPhone and used it with a Simple mobile SIM card for 15 months. As per their contract which obviously means nothing, I should be able to unlock the phone (I’m leaving the country) Simple Mobile refused saying my phone has never been used. LIE. Tried really hard to get my basic rights but no luck. Terrible company.
Simple Mobile - Worst customer service ever
Worst customer service ever and the simple mobile technical issue to several times I call customer service with several issue but customer care representive are ware not interested to solve any issue they act as a irresponsible and hang up for killing customers valuable time the are not skillfull to serve customer also their reception is not manerfull worst mobile phone provider ever
Simple Mobile - Ii bought a reup card still no service been trying costumer
I haven't got any service after purchasing a reup card no customer service
Simple Mobile - Theft
I have the $60 plan with mobile hotspot. My hotspot stopped working after my plan renewed. I called several times and no one has resolved the issue. Instead I am placed in a cycle of hold and transfers. I need to be refunded and issue resolved immediately. I am looking into a class action lawsuit as well.
I can't believe I no longer have my apps! None of them, no Youtube, Pandora cant download etc. This phone is as limited as a land line.Read more
Simple Mobile Staff Review
Yall need to hire new people at federal the owner wants to be rude and yell at the customer im report him
I prepaid for the next month. I selected for the payment to go through at the end of the current pay cycle. This was okay so when I received an email in May and June that my payment had gone through no big deal. When I did not pay to continue service in July ..I was...Read more
- It is a very affordable and simple service
I didn't like
- I did not ask for auto enrollment and got that
Other Product Review
Simple mobile customers services don't give a dam about their customers even their distributor....terrible customers services
Terrible terrible Internet connection. I had it for 10 months never got the 4g. The 3G was not working well. I never had full service. Phone connection terrible as well, never had a conversation lasting for more than 20 min before it cut off!!! The costumer service is...Read more
Simple Mobile sucks I have no internet service..... and have problems making calls all the time even sending text messages is a problem.Read more
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