State: Texas Clear all filters (28 of 545 reviews match)
filters
State:
City:
Show
Product:
Show
I purchased a Simple Mobile iPhone and used it with a Simple mobile SIM card for 15 months. As per their contract which obviously means nothing, I should be able to unlock the phone (I’m leaving the country) Simple Mobile refused saying my phone has never been used....
Read more
MariaSM
MariaSM

Hi. My name is Maria from SIMPLE Mobile. I noticed your complaint and I want to help you. Please chat with us using this link http://bit.ly/2EETNDo. For your convenience, our ...

1.0
#1316797
Reply to reviews
Show

Simple Mobile - Worst customer service ever

Worst customer service ever and the simple mobile technical issue to several times I call customer service with several issue but customer care representive are ware not interested to solve any issue they act as a irresponsible and hang up for killing customers valuable time the are not skillfull to serve customer also their reception is not manerfull worst mobile phone provider ever
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1204524
Reply to reviews
Show

Simple Mobile - Ii bought a reup card still no service been trying costumer

I haven't got any service after purchasing a reup card no customer service
1.0
Details
Customer service
#1180159
Reply to reviews
Show

Simple Mobile - Theft

I have the $60 plan with mobile hotspot. My hotspot stopped working after my plan renewed. I called several times and no one has resolved the issue. Instead I am placed in a cycle of hold and transfers. I need to be refunded and issue resolved immediately. I am looking into a class action lawsuit as well.
1.4
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1175935
Reply to reviews
I can't believe I no longer have my apps! None of them, no Youtube, Pandora cant download etc. This phone is as limited as a land line.
Read more
MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

Anonymous
Anonymous

My phone won't ring most of the time.I don't get notices of missed calls.Very irritated.I have tried removing sims card.Turning on anf off. I get messages a day later.It also ...

1.8
#746183
Reply to reviews
Show

Simple Mobile Staff Review

Yall need to hire new people at federal the owner wants to be rude and yell at the customer im report him
#681790
Reply to reviews
I prepaid for the next month. I selected for the payment to go through at the end of the current pay cycle. This was okay so when I received an email in May and June that my payment had gone through no big deal. When I did not pay to continue service in July ..I was...
Read more
MariaSM
To refer you in replies

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

4.2
I liked
  • It is a very affordable and simple service
I didn't like
  • I did not ask for auto enrollment and got that
#661043
Reply to reviews
Show

Other Product Review

Simple mobile customers services don't give a dam about their customers even their distributor....terrible customers services
1.0
Details
Customer service
Reliability
#637500
Reply to reviews
Terrible terrible Internet connection. I had it for 10 months never got the 4g. The 3G was not working well. I never had full service. Phone connection terrible as well, never had a conversation lasting for more than 20 min before it cut off!!! The costumer service is...
Read more
Anonymous
Shauntel

I got tricked into this phone company by an authorized dealer and I must say it's been a complete nightmare. Everything worked fine until the past few weeks where I received n...

MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

#594699
Reply to reviews
Simple Mobile sucks I have no internet service..... and have problems making calls all the time even sending text messages is a problem.
Read more
MariaSM
MariaSM

Hi. Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve ...

#580657
Reply to reviews