Product: Simple Mobile Phone Service Clear all filters (164 of 164 reviews match)
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This phone has not worked from the start.The place I purchased it can not give money back - only offered another phone of the same value. I have talked with customer service and had chatted on line several times. It finally came down to them saying there is nothing...
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MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that issue. Let us check your account. To resolve the p...

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Simple Mobile Phone Service
#1137842
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I purchased 2 cards one for me and one for my husband problem ive had in 3 days of new service dropped calls but my husband after 2 days his service went out i called them and they said there is no record of his line ever having service or a record of the sim card...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile.Were sorry for the trouble.To resolve the problem, please send us an email with your account information to simplemobile@fb-tracfone.com. Than...

1.0
Product
Simple Mobile Phone Service
#1075812
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On friday may 19th i purchased a simple mobile cellphone and activated it with a $50.00 plan. The data has been very slow with hour of not working i have used a grand total or 332 mb. The phone also has periods where it will not recieve calls or call out unless i turn...
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MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. For y...

Product
Simple Mobile Phone Service
#1050082
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Simple Mobile - Call quality sucks!

#1111798
3.0
Details
Simple Mobile's call quality SUCKS! I just switched to Verizon and they difference is like the difference between night and day!!!
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Simple Mobile Phone Service Review

#990865
1.0
Details
Overcharge for phone twice january
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Billing Practices

Simple Mobile Phone Service Review

#989280
1.2
Details
Auto reup use to be every month on the 15th now it has changed to the 11th all of a sudden! Why am I losing days I paid for!!! Absolutely ridiculous! As soon as I find a better pre paid company I am changing it
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Website

Simple Mobile Phone Service Review

#918499
Yes simple mobile sucks i live in nych n when am in the hallway i get no service at all i gotta wait to i go outside or inside to use it and my phone is brand new this is definitely the worst ive had
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On 5/9/17 my data disappeared on my mobile had Wi-Fi no problem so I've been calling since Tuesday and told them about it I know now all the APN Proxes anything you want to know about them I can tell you so tonight finally got a lady on there they had me up and running...
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MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. For y...

MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. For y...

2.5
Product
Simple Mobile Phone Service
#1046053
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i want to cancel my out my account i had registered for auto pay online and still i haven't gotten any services on my phone it has been over 3 days now Monday i wasn't able to get online and able to make phone calls Tuesday i wasn't able too make phone calls but able...
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MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

Product
Simple Mobile Phone Service
#787177
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I HATE this phone service!!!!!! First, I never understand the person I am talking to. There English is never clear. Every time I want to pay my bill they want me to open my phone to give off of the card inside because they need me to make a passcode. Today I just...
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MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

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Simple Mobile Phone Service
#782193
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I PAY 79.00 DLLS FOR AN INTERNATIONAL PLAN I WENT TO MEXICO AND THE SERVICE NEVER WORK OVER THERE ,WHEN I COME BACK I ASK THEM FOR A REFUND AND THEY REFUSE TO GIVE ME MY MONEY BACK !! AND THE WORSE THING IS NOBODY IS THERE TO HELP. I KEEP CALLING AND CALLING AND THEY...
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Anonymous
Anonymous

I pay 65 dollars for truly unlimited and they have yet to give me that plan always having an excuse and long term resolution that is never met 2 months now trying to change m ...

MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

2.0
Product
Simple Mobile Phone Service
I didn't like
  • Garbage
#776351
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Was referred to Simple mobile by Straight talk. I was informed of VERY IMPORTANT information wayyy too late in the byop process. Both companies lied to me about my phone being compatible, turns out my phone was locked. I lost over 130 dollars of unrefundable money...
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MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

1.0
Product
Simple Mobile Phone Service
#775648
Reply to reviews
SimpleMobile: Hi! How may I help you today? We appreciate your business. All of our representatives are currently assisting other customers. A representative will be with you shortly. You: I need a SUPERVISOR and your employee Number for verification. Thank you for...
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MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

1.0
Product
Simple Mobile Phone Service
I liked
  • Very very very unsatisfied
#769214
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I canceled my Service on March 14, 2015. they kept charging my bank account every month for 7 months, like I was using their service. I called and reported the problem on October, 2015 spent so many hours on the phone, trying to solve it, they have the most horrible...
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MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

1.0
Product
Simple Mobile Phone Service
I liked
  • I am very unsatified
I didn't like
  • Customer service
#768212
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