Product: Simple Mobile Phone Service Clear all filters (167 of 167 reviews match)
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Simple Mobile - Phone Service Review

I am shocked on how TERRIBLE this phone company is. I only get great service about 5 days a month. NOT WHAT I PAID FOR! So I’m going to give this company a day BEFORE I JUST GET ANOTHER SERVICE PROVIDER!! ZERO STARS!
4.0
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Simple Mobile Phone Service
#1235654
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Tried to call them to be compensated but one month free service would not equal the annoyance...back and forth to phone store, missed two days work, running up and down the stairs to answer the door need phone to buzz people in, not able to be reached by my youth...
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MariaSM
MariaSM

Hi SpanishSandLizard. I'm Maria from SIMPLE Mobile. I read your post and I apologize for the trouble this has caused you. Let us help check if the phone is properly provisione...

1.3
Product
Simple Mobile Phone Service
#1231474
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Purchased two Simple Mobile phones from Walmart based on strong coverage noted on the Simple Mobile map for my area. The map wasn't accurate - the phones didn't work here! The first tech support person did try her hardest to resolve the issue, finally recommending...
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MariaSM
MariaSM

This is Christian from SIMLE Mobile. We apologize for the trouble. Allow us to assist you further and gather the information. Please chat with us using this link (select the b...

Product
Simple Mobile Phone Service
#1204501
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This phone has not worked from the start.The place I purchased it can not give money back - only offered another phone of the same value. I have talked with customer service and had chatted on line several times. It finally came down to them saying there is nothing...
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MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that issue. Let us check your account. To resolve the p...

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Simple Mobile Phone Service
#1137842
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Simple Mobile - Call quality sucks!

Simple Mobile's call quality SUCKS! I just switched to Verizon and they difference is like the difference between night and day!!!
3.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
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Product
Simple Mobile Phone Service
#1111798
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I purchased 2 cards one for me and one for my husband problem ive had in 3 days of new service dropped calls but my husband after 2 days his service went out i called them and they said there is no record of his line ever having service or a record of the sim card...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile.Were sorry for the trouble.To resolve the problem, please send us an email with your account information to simplemobile@fb-tracfone.com. Than...

1.0
Product
Simple Mobile Phone Service
#1075812
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On friday may 19th i purchased a simple mobile cellphone and activated it with a $50.00 plan. The data has been very slow with hour of not working i have used a grand total or 332 mb. The phone also has periods where it will not recieve calls or call out unless i turn...
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MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. For y...

Product
Simple Mobile Phone Service
#1050082
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On 5/9/17 my data disappeared on my mobile had Wi-Fi no problem so I've been calling since Tuesday and told them about it I know now all the APN Proxes anything you want to know about them I can tell you so tonight finally got a lady on there they had me up and running...
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MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. For y...

MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. For y...

2.5
Product
Simple Mobile Phone Service
#1046053
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Simple Mobile Phone Service Review

Overcharge for phone twice january
1.0
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Billing Practices
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Simple Mobile Phone Service
#990865
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Simple Mobile Phone Service Review

Auto reup use to be every month on the 15th now it has changed to the 11th all of a sudden! Why am I losing days I paid for!!! Absolutely ridiculous! As soon as I find a better pre paid company I am changing it
1.2
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Website
Product
Simple Mobile Phone Service
#989280
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