Product: Simple Mobile Mobile Phone Service Clear all filters (23 of 23 reviews match)
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I checked the coverage map before paying for a months service and they showed 4g in my area .When I activated my phone the signal was very poor and sometimes lost signal altogether. Then, I called tech support to see what might be done and after being on with them for...
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MariaSM
MariaSM

Hi. This is Maria from SIMPLE Mobile. I see you need help with your phone. Please chat with us using this link Simple Mobile http://bit.ly/2EETNDo. For your convenience, our r...

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Simple Mobile Mobile Phone Service
#1178154
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Simple Mobile - Bad service

I just got the $50 plan very very bad service everyobody try to call me they said it goes straight to voicemail when i try to call people it take about 2 minutes before it connected i had simple mobile in the past and it was not like now im stuck with this service for a whole month
3.2
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Simple Mobile Mobile Phone Service
#1159932
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When I paid my bill for the month of November I accidentally selected the wrong service.So I called customer service and ask them to change it to the other plan I really wanted which was the same price. The "representative" I spoke to said that they made the change and...
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Anonymous
Michael young

Seems as though they do this to a lot more than just you I’ve been a customer for almost a year and have had many horrible experiences this most recent being the worst. They h...

MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that issue. To resolve the problem, please send us an e...

1.6
Product
Simple Mobile Mobile Phone Service
#1139743
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Since I switched to Simple Mobile, I've been on the phone with customer service for over three hours. I enrolled in auto re-up about halfway through my first 30 days, and was charged promptly on the first day of the new month. But my 1GB of data didn't reset, and my...
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MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you've experienced. Let us further discuss and check your account to resolve that issue. To resolve the ...

1.1
Product
Simple Mobile Mobile Phone Service
I liked
  • Very very very unsatisfied
  • I am very unsatified
I didn't like
  • Poor customer service
  • Customer service unable to fix simple issue
  • No access to phone account
#1137021
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I then asked one of the managers how much usage was used 3days ago (knowing my phone was not able to even come on) she replied I used 40 min and 3000 mb I laughed and told her she was lieing and the manager hung up on me! They are scamming us out of Data! Leave this...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

Product
Simple Mobile Mobile Phone Service
#1110897
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I live in Tampa, FL.We were hit by Hurricane Irma a couple weeks ago. I've been with Simple for a while off and on. My service was fine. Now I can receive calls (sometimes) but not make any outgoing calls from home. My net works ok but can't make calls. This all...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

1.2
Product
Simple Mobile Mobile Phone Service
#1108399
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I switched to another provider a day before my last day of service with simple mobile and too bad that I had setup a auto reup with them so simple mobile still charged me for the the follow month that I not with them anymore. I called them to asked for my refund and...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

2.6
Product
Simple Mobile Mobile Phone Service
#1102890
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Have had simple mobile for last 6 years. Not a gadget person, normally make very few calls as i mostly use calling cards to phone abroad, don't use social media just basic googling, very few text messaging. Not much to complain about for most part but the last four...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

1.9
Product
Simple Mobile Mobile Phone Service
#1102036
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I live in Kansas city.Near Kansas river there are no signals. very bad service. I am going to switch this service to some other. Data package not working, sometimes call disconnect in the middle due to loss of signals. I will prefer buying another carrier and toss this...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

Product
Simple Mobile Mobile Phone Service
#1101102
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A day before it hit simple mobile just stop working. No data no calls or text. 4 days later data works but calls drop. I end up using all my data to contact my family to let them know I'm safe. End up talking to simple mobile to see if they can help me with the...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

1.6
Product
Simple Mobile Mobile Phone Service
#1100500
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