Manufacturer: Simple Mobile Category: Phone Services Clear all filters (12 of 12 reviews match)
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I am with simple mobile for the past 8 years. Since July 1st 2017 I stopped getting 4g internet I now only get GPRS. Phone service has become horrible, when I send or receive calls the person on the other end cannot hear me. I get missed and dropped calls. SIMPLE...
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Anonymous
Deb

I have the same exact problem with Ultramobile. They told me it was the T-Mobile towers that were upgraded and that my whole family would have to purchase new phones. Are yo...

plxjammerplx_84
plxjammerplx_84

Just change service and go with Metropcs, they offer unlimited 4G LTE for $50. I'm gonna get the $99 ZTE ZMAX PRO as it's more than sufficient for my google maps needs and str...

2.7
Product
Simple Mobile Mobile Phone Service
#1079430
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I purchased a simple mobile phone ,,plan and sim card ,,,,called got everything set up ,,,then she says oh your sim wont work we will have to send you one ,,,,umm ok ,,,so it came today call again everything is set an ready to go turn your phone off then back on,,,ha...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile.Were sorry for the trouble.To resolve the problem, please send us an email with your account information to simplemobile@fb-tracfone.com. Than...

Product
Simple Mobile Mobile Phone Service
#1074088
Reply to reviews
service plan from Simple Mobile at Best Buy and when I tried to have the data service and the telephone sync up with each other I was unable to. So, I had my son who is much more savvy with Smartphones than myself try his hand at it. No success. So, we connected with...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile.Were sorry for the trouble.To resolve the problem, please send us an email with your account information to simplemobile@fb-tracfone.com. Than...

1.3
Product
Simple Mobile Mobile Phone Service
#1073904
Reply to reviews
Simple Mobile - Complaint from a tourist
Simple Mobile - Complaint from a tourist
I bought a SIM card from the Lyca Mobile company Inside a store that looks like simplemobile I was on a trip to New York from Israel. The seller in a store in New York told me that after June 1 they would refund me the $ 677.20 credit card, provided I did not use the...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile.Were sorry for the trouble.We can't further assist you because that is not our product. You will need to contact the appropriate customer care...

Product
Simple Mobile Mobile Phone Service
#1071095
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My monthly charge against my AMEX Creadit Card was successful one day, but the next day my service was cancelled. I initiated an inquiry with my credit card and the payment was confirmed, so I launched an inquiry and chargeback. I called Simple Mobile and provided my...
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MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. For y...

Product
Simple Mobile Mobile Phone Service
I didn't like
  • Poor customer service
#1037474
Reply to reviews
Simple mobile is a rip off. They have charged my credit card two times for four months for another customer phone. They refuse to refund my money. i called them for moths , they claim dont know which merchant numbers belong to my phone from the other fraudglent account...
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Anonymous
Anonymous

Issue still not resolved.recieved email asking me to contact the same number that was so rude to me several times beware consumer of this company. Don't use their automatic pa...

MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your con...

1.3
Product
Simple Mobile Mobile Phone Service
I liked
  • Very very very unsatisfied
  • I am very unsatified
I didn't like
  • Way they treat custome braking policy
  • Poor customer service
#1008880
Reply to reviews
While on call, the call gets dropped every single at the one of the spots on my way to office.Sometimes the phone loses service all of a sudden while using the phone at home. The customer service for refund dept is so ignorant and ***. I even gave here the exact...
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MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your con...

2.1
Product
Simple Mobile Mobile Phone Service
#1005136
Reply to reviews
This company is horrible..My son has had this service, for 3 months.Then I paid the bill and he no longer could use the phone. I had to wait all night for customer service, just to be on the phone with them this morning for 2hours and still have no phone service.. This...
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MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

Product
Simple Mobile Mobile Phone Service
#883963
Reply to reviews
STINKS !!!Nothing SIMPLE about this company, bought the SIM card at Best Buy, went to a dealer who said he couldn't help me. Did the transfer online and wanted my old SPRINT number. First gave me another number, then when I told them I wanted my old number they said it...
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MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

1.0
Product
Simple Mobile Mobile Phone Service
I didn't like
  • Garbage
#832417
Reply to reviews

Simple Mobile - Terrible provider

#1085619
Will not transfer phone to other carrier. Paid 400 for a usless iphone se. Customer service is a bunch of morons and scamers.
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Simple Mobile Mobile Phone Service Review

#889797
1.3
I had a plan of $60 unlimited talk text data. I am using it from last 3 months but this time i reup it is too slow data speed i had a talk with customer care couple of times but same. Very poor service. Don't buy simple mobile.
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Simple Mobile Mobile Phone Service Review

#845706
I paid my bill this morning and I still can't receive or make any phone calls. I'm upset that I keep paying my bills for problems to occur.
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