Product: Simple Mobile Internet Service Clear all filters (0 of 16 reviews match)
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Dear all, Simple mobile asks you to pay a huge amount of money for the internet services, but it works very poorly. This month by the end of the first week, the internet was entirely disconnected. When I called they said, you used your internet, but I paid for...
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MariaSM
MariaSM

Hi ComposedRattlesnake. I'm Maria from SIMPLE Mobile. We are sorry to hear that you are displeased with the product and service. For further assistance, please chat with us us...

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Simple Mobile Internet Service
#1231546
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Simple Mobile - Bad Service

I’ve had Simple Mobile for almost a month now and out of that time, I’ve enjoyed my service NEVER. My internet is VERY slow. I called and they keep giving me the same answer. “You have to wait 72 hours for them to update the service” This is some bull crap. I’m over this mobile service already
1.2
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Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
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Product
Simple Mobile Internet Service
#1182919
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I have been paying for 4G, but not receiving 4G, so I called and asked for the billing department.They said they don't have a billing or accounting department, that there is no reason to have one because it's prepaid. I continued to complain, and was transferred to...
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Simple Mobile Internet Service
#1135765
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Service and data dropping.Calls will drop instantly. Internet buffer really bad b/c data goes straight into 3g.I think y'all should find a different server cuz T mobile going to make me go back to straight talk.
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Anonymous
Kate

I live in La and service drops every time I drive and make a phone call one second I have 4 bars , and a second later just 1 or it disconnects from lack of service, and that h...

MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

2.9
Product
Simple Mobile Internet Service
#1101038
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I have been using Simple Mobile for 3 years and I have nothing but praise for them. It is very reliable and the most important item for me is that the cost for the service is the same every month, no extras, fees or taxes. What some people might experience is that...
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MariaST
MariaST

Hi anonymous. I am MariaSM and I work with SIMPLE Mobile. We are glad to hear a positive feedback from you. We are working everyday on improving and expanding our products as ...

5.0
Product
Simple Mobile Internet Service
I liked
  • No extra costs great support very reliable service
#1049782
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Simple Mobile is an all around incredible service with the same capacities as T-Mobile. However, when a customer calls you and the first thing that customer says is "Im calling to confirm that the internet connectivity issue is originating from your side", you know it...
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MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

3.6
Product
Simple Mobile Internet Service
#923676
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I have drop calls constantly,and no internet to listen to Pandora,and I have 5gb,they rip you off,and is true the day before you due to reup they cut off the Internet completely,that is a way to make you pay up,sorry service I don't recommend them,as soon as my month...
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MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Sorry for the trouble. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com a...

Product
Simple Mobile Internet Service
#583923
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Simple Mobile sucks I have no internet service..... and have problems making calls all the time even sending text messages is a problem.
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MariaSM
MariaSM

Hi. Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve ...

Product
Simple Mobile Internet Service
#580657
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Simple mobile is a rip off.. they are full of FALSE ADVERTISEMENTS and when you call and question-why they decide to cut of your data they are full of bogus excuses! Peace of S*** service. I paid for a 3gb and only used 1.79 gb when they cut it off i even replaced my...
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Anonymous
Anonymous

Yes, I had troubles with simple mobile... this link has was better service and phones :-)www.zerocellpayment.com

1.0
Product
Simple Mobile Internet Service
#565284
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I recent connected a line .. they told me it was unlimited Internet for the 60.00 plan . I was ok .. When I got it was ok then out of nowhere Internet stop working. Goes very slow .. I call customer service I talk to a out of country guy that i hardly understand him....
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MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

1.0
Product
Simple Mobile Internet Service
#562409
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