Product: Simple Mobile Internet Service Clear all filters (0 of 19 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Went go get hotspot data for my girls to have WiFi. Bought a phone with unlimited data and mobile hotspot on the 27th after 3 pm on the 28th by 5 pm 10G of Mobile hotspot gone. Call customer service and got transferred 5 times to tell me nothing they could do... The...
Read more
Anonymous
Anonymous

It took you almost 3 weeks to even say *** ***

Anonymous
Anonymous

Screw you Maria from simple mobile nobody wants this prerecorded message about how you want to talk ... *** simple mobile and every non American no English speaking *** balls ...

1.2
Product
Simple Mobile Internet Service
#1368043
Reply to reviews
I am PISSED OFF with simple mobile who cant fix a problem or find ways to compensate a customer who paid $50 for their so called "unlimited data" plan. I never enjoyed it. The data was terribly horribly slow, I couldn't even use simple things like google maps....
Read more
MariaSM
MariaSM

Hi, DapperMoose. This is Maria from SIMPLE Mobile. We understand your frustration. We apologize for the trouble that you have experienced on your data connection. Allow us to ...

1.0
Product
Simple Mobile Internet Service
I liked
  • I am very unsatified
I didn't like
  • Data coverage
#1365741
Reply to reviews
I bought this cheap phone from Simple Mobile at a store here and had no intention of even activating it because it was for my son to just use youtube and I was only going to hook it up to my mobile hotspot, I honestly didn't even pay attention to the company name....
Read more
1.0
Product
Simple Mobile Internet Service
#1291198
Reply to reviews
Dear all, Simple mobile asks you to pay a huge amount of money for the internet services, but it works very poorly. This month by the end of the first week, the internet was entirely disconnected. When I called they said, you used your internet, but I paid for...
Read more
MariaSM
MariaSM

Hi ComposedRattlesnake. I'm Maria from SIMPLE Mobile. We are sorry to hear that you are displeased with the product and service. For further assistance, please chat with us us...

Product
Simple Mobile Internet Service
#1231546
Reply to reviews
Show

Simple Mobile - Bad Service

I’ve had Simple Mobile for almost a month now and out of that time, I’ve enjoyed my service NEVER. My internet is VERY slow. I called and they keep giving me the same answer. “You have to wait 72 hours for them to update the service” This is some bull crap. I’m over this mobile service already
1.2
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
Warranty
Website
Product
Simple Mobile Internet Service
#1182919
Reply to reviews
I have been paying for 4G, but not receiving 4G, so I called and asked for the billing department.They said they don't have a billing or accounting department, that there is no reason to have one because it's prepaid. I continued to complain, and was transferred to...
Read more
Product
Simple Mobile Internet Service
#1135765
Reply to reviews
Service and data dropping.Calls will drop instantly. Internet buffer really bad b/c data goes straight into 3g.I think y'all should find a different server cuz T mobile going to make me go back to straight talk.
Read more
Anonymous
Kate

I live in La and service drops every time I drive and make a phone call one second I have 4 bars , and a second later just 1 or it disconnects from lack of service, and that h...

MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

2.9
Product
Simple Mobile Internet Service
#1101038
Reply to reviews
I have been using Simple Mobile for 3 years and I have nothing but praise for them. It is very reliable and the most important item for me is that the cost for the service is the same every month, no extras, fees or taxes. What some people might experience is that...
Read more
MariaST
MariaST

Hi anonymous. I am MariaSM and I work with SIMPLE Mobile. We are glad to hear a positive feedback from you. We are working everyday on improving and expanding our products as ...

5.0
Product
Simple Mobile Internet Service
I liked
  • No extra costs great support very reliable service
#1049782
Reply to reviews
Simple Mobile is an all around incredible service with the same capacities as T-Mobile. However, when a customer calls you and the first thing that customer says is "Im calling to confirm that the internet connectivity issue is originating from your side", you know it...
Read more
MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

3.6
Product
Simple Mobile Internet Service
#923676
Reply to reviews
I have drop calls constantly,and no internet to listen to Pandora,and I have 5gb,they rip you off,and is true the day before you due to reup they cut off the Internet completely,that is a way to make you pay up,sorry service I don't recommend them,as soon as my month...
Read more
MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Sorry for the trouble. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com a...

Product
Simple Mobile Internet Service
#583923
Reply to reviews