Product: Simple Mobile Customer Care Clear all filters (0 of 27 reviews match)
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Poor customer service they owe my husband service two days that was messed up refused to refund on number 8642028754 I asked supervisor to call on my phone 8036273027 noone called refuse to turn husband phone back on my money was not refunded
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MariaSM
MariaSM

H TruthfulHeron268. I'm Maria from SIMPLE Mobile. We're sorry for the trouble you've encountered with our customer service. We'd like to take a closer look into what's going o...

1.0
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Simple Mobile Customer Care
#1323152
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Simple Mobile - Rude customer service

called to see if they can unlock my phone and the dude was very rude , sounded very unproffesional , and gave lots of attitude , could not get the problem resolved due to his nasty attitude .
1.1
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Simple Mobile Customer Care
#1254785
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Customer service is unable to assist you with issues that arise everyday. This company is fraudulent. They double charge your credit card. They tell you that they cannot fix the issue and that you have to contact your bank for a refund. They claim they cannot issue...
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MariaSM
MariaSM

Hi. This is Maria from SIMPLE Mobile. We are sorry to hear about your experience. Kindly allow us to help you with your issues and provide you with the best possible resolutio...

1.0
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Simple Mobile Customer Care
#1242653
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My phone bill was due by midnight tonight so i resorted to calling simple mobile and asking for a 1 day extension being as though i get paid on monday and today is sunday. I spoke to someone who was VERY rude and didnt give me any type of option to my problem but...
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MariaSM
MariaSM

Hi. This is Maria from SIMPLE Mobile. We sincerely apologize for the inconvenient experience you've been through with our dealership. We understand where you are coming from a...

Anonymous
Martin

Grasshopper, learn to pay your bills on time ; you cannot spend the rest of your life calling around for 24 hour (or longer) extensions. Not should not, cannot. Should you fin...

1.0
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Simple Mobile Customer Care
#1238436
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Simple Mobile - HORRIBLE COMPANY

I spoke with seven of their customer service reps and none of them could get my order correct !!!!!!!!!!!!
1.0
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Simple Mobile Customer Care
#1232583
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The customer service is Awful. The supervisor picked up the phone and the only thing he said in a strong accent: Sorry I can not hear you, please call back later, and then he hung up. He did not say Hello, he did not try to communicate or anything else. This was the...
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MariaSM
MariaSM

Hi. This is Maria from SIMPLE Mobile. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your account deactivated while waiting f...

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Simple Mobile Customer Care
#1227400
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Simple Mobile - Worst customer service ever

Worst customer service ever and the simple mobile technical issue to several times I call customer service with several issue but customer care representive are ware not interested to solve any issue they act as a irresponsible and hang up for killing customers valuable time the are not skillfull to serve customer also their reception is not manerfull worst mobile phone provider ever
1.0
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Simple Mobile Customer Care
#1204524
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Simple Mobile - Bad bad service

Very bad bad poor service. Automatic voice only .of you have a problem.can not reach an actual person to talk too .
2.9
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Simple Mobile Customer Care
#1198462
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Simple mobile now overcharges so be aware. I enrolled for auto charge and was supposed to pay a flat fee, all of a sudden i get to pay about $12 more than my regular monthly fee. I called customer care and after being on hold or a while they hung up without having a...
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MariaSM
MariaSM

Hi My name is Maria from Simple Mobile. WE are sorry for the trouble. Let us further check your account. Please chat with us using this link http://bit.ly/2EETNDo. For your co...

1.0
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Simple Mobile Customer Care
#1197917
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Simple Mobile - Rip off!

No notification of shipment. Customer service is not trained well. Website claimed phone would work in my area it does NOT and no refund for service possible. What a waste of time and money!
1.4
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Simple Mobile Customer Care
#1180200
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