Simple Mobile - Theft
I have the $60 plan with mobile hotspot. My hotspot stopped working after my plan renewed. I called several times and no one has resolved the issue. Instead I am placed in a cycle of hold and transfers. I need to be refunded and issue resolved immediately. I am looking into a class action lawsuit as well.
while i was on the phone with them they couldn't help me with my situation all i wanted to do was simply keep my old phone number so i was asking the manager Jason is he could possibly activate my number i had so i could transfer it and he kept saying i needed to by a...Read more
simple mobile is the worst service I ever had. I need a full refund $60.00 for prepaid 30 days of your service you cannot even provide. Tomorrow I will go the local store and recommend them to throw out all your SIM cards into garbage can if they don't want to have a...Read more
My service included hotspot with my $60 plan. My hotspot stopped working the day it was reupped so I began to call because this was odd. Ive been calling for three days, talked to literally at least 30 people by now and they all listen to my problem and transfer me...Read more
Simple Mobile - The worst experience with a cell company
I buy $60.00 unlimited data plan..simple mobile just bring me 2 gb data plan i call costumer service and they deny put unlimited data plan back even reconice was they error..stay away from this company all there costumer service are trained for stole your money not in solve problems
I have a 60.00 dollar plan with simple mobile and that includes a hotspot.....they stole my money and they lied about giving me service...DONT WASTE YOUR TIME ...SIMPLE MOBILE WILL TAKE YOUR MONEY AND WILL NOT GIVE YOU ANY SERVICE ...I HATE THE COMPANY AND THE COMPANY...Read more
Simple Mobile - ***
Not picking up verbal or keypad input of my number
Simple Mobile - Personal hotspot
Customer service on the phone was terrible , they kept pressing numbers in order to avoid me
My number 434 229 9242 was ported without my intervention from simple mobile to Metro PCS and I have requested for escalation for 50 times but still I didnt heard anything back, can you please check the status and whether Metro PCS has sent the response back or not?Its...Read more
Hi, I have the $40 plan and my last day of service was suppose to be 01/13/2018 but my data started running slow on 2G on 01/01/2018 so I ReUp my service in order to get data since I don’t have WiFi in where live. After ReUping I added the data to my stach and I was...Read more
Do you have something to say about Simple Mobile? What happened? What can we help you with?