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This sucks and I get even more stressed looking at all the Yelp reviewers who got screwed on this same issue... My husband signed up for auto re-up six months ago and we want to stop it. We plan on leaving this service soon as the signal is non-existant just outside...
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Anonymous
Anonymous

zo: I have not heard from you for a while. If you have any further questions or concerns, please contact one of our customer care representatives at 1-877-878-7908. For your c...

Anonymous
i am malipo mzaliwa

i make mistake on paying my monthly bill, and they tell me. sorry but we can't do nothing about it. they charge me extra because they can't refund my money.

#551737
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Simple Mobile - Number not rigisterd

Simple Mobile - Number not rigisterd
Aap not working Aap problem
4.0
Details
Reliability
#1330997
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Re: Ticket #1188835552. I ordered a phone fron the Simple Mobile website and received the package within 3 days as offered on their website. When I picked up the package from the front desk in my building, I immediately noticed it was extremely light. Why was it light...
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4.4
#1329742
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I moved to a different country and tried to log into my account to cancel my automated monthly payment but the website did not recognize my phone number. After serveral days of trying I was finally able to log in, but I had been already charged for the next month....
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1.6
I liked
  • I am very unsatified
I didn't like
  • Not getting my refund for a service i will not use
#1317157
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The worst customer service I've ever had to deal with. Hopefully someone from the leadership teams can reach and review my concerns. I called the customer service in June 22nd to check on service within Canada as well as canceling my Auto paid after I confirmed there...
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#1300563
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I bought this cheap phone from Simple Mobile at a store here and had no intention of even activating it because it was for my son to just use youtube and I was only going to hook it up to my mobile hotspot, I honestly didn't even pay attention to the company name....
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1.0
#1291198
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I have a problem with international calls not going through. The first time I reported it, customer service couldn't fix it and said someone will call back in 15 mins. No one called. Called the next day and got transferred 6 times. At every transfer was told to do the...
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#1324972
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I activated this phone on 6/22/2018 for my elderly mother. As of 6/29/2018 the phone stopped working. I called and after being transferred and on hold several times, I am told it needs a new SIM card. This will take at least 3 business days to arrive. In the meantime,...
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1.9
I liked
  • When i activated the service was great
I didn't like
  • Agents are not empowered to assist
#1292468
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I've had simple mobile for a year and the coverage has been going downhill now for about 4 or 5 months. I called service once about 2 months ago and it just takes so long and they had no real answers. Pat answer of "Sorry you are having trouble." The most coverage I...
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1.4
#1323587
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My sons phone wasn't receiving any phone calls. I did not have the phone with me however I was able to call my son on a different phone and instruct him on how to trouble shoot. First representative who's name I did not catch had a very nasty attitude from the moment...
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1.6
#1283579
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