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Simple Mobile - My amount is two debited
My Simpl Number is 9700463581 today evening I’m in pay in Simpl account my amount is debited two times please refund
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MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2EETNDo to chat with a live agent. For your conv...

#1348039
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Simple Mobile - Number not rigisterd
Aap not working Aap problem
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MariaSM
MariaSM

Hi, HotBurmese. I’m Maria from SIMPLE Mobile. We’re sorry for the trouble. We understand the importance of correcting the issue that you are having. This is definitely not the...

4.0
#1330997
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Simple Mobile - Wi-Fi does not work

Simple Mobile - Wi-Fi does not work
Wifi does not work if you are in a car. The reception sucks so bad. The rep that sold us the phone insists that we must be doing something wrong. Not!!! I cant wait until our 30 days are up so i can switch to a diff carrief
1.6
Details
Billing Practices
Coverage Area
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Website
#1261627
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Simple Mobile - Deactivation after multi line payment
Simple Mobile - Deactivation after multi line payment
Wow, Every month there is a problem on everything.Un fn real.I for the first time wanted too just pay online instead of sitting on the phone for 45 minutes talking to arakman.I even was warned by my wife that something fd up will happen and yet again it’s happened and...
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MariaSM
MariaSM

Hi. This is Maria from SIMPLE Mobile. I sincerely apologize for the inconvenience you may have experienced. I see you need help with your phone. Please chat with us using this...

2.7
#1256013
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Simple Mobile - Fraudulent all the way
FACTS: Simple Mobile operating as Tracfone has been sued by the FTC for fraud. They LIE, CHEAT and STEAL. Their 'system' is designed to reset any and all services and features if ANY change in the service plan is made. Want to upgrade? Want to downgrade? Want to...
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1.8
I liked
  • Plan pricing compared to other mvnos
I didn't like
  • Random changes to plan without notice
  • Customer service has no ability to help with system
  • Control over unreasonable system limitations
#1223712
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Simple Mobile - Very passed off custmer
This simple mobile store robbed me of 200 dollars sayin i didnt even buy my phone or ear buds from them n that i was trying to sell them a welfare phone..it worked for 2wks.n then they locked n made it look like it didnt even happen...manager threaten to woop my ***...
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MariaSM
MariaSM

Hi anonymous. This is Janet from SIMPLE Mobile. We really apologize for your inconvenient experience with one of our retail stores. We are willing to address your concern with...

#1219292
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Simple Mobile - Having problem for calling Pakistan
my last Recharge date was 20th March but i am calling to Pakistan the operater says i need $10 Recharge to call.Why is that Soo?? My package is of $25 which is unlimited than why it says Soo?Can U tell me a way to solve this problem.It had been just few days for Reup...
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MariaSM
MariaSM

Hi anonymous. My name is Maria from SIMPLE Mobile. Please contact us via chat using this link http://bit.ly/2EETNDo, so we can check on this matter. For your convenience, our ...

2.1
#1216725
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Simple Mobile - Purchased wrong phone card

Simple Mobile - Purchased wrong phone card
I purchased this card by accident I was in a rush and there green like straight talks phone cards and cellphone rep basically to Me was busy and that she could not do anything at the Walmart location.. I honestly thought I grabbed a straight talk phone card and now I'm wanting to trade then out Will they help me any were? Or go sell it or trade some body who has the service
#1205376
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Simple Mobile - They can never resolve a simple issue of Internaional Calling
Simple Mobile - They can never resolve a simple issue of Internaional Calling
I use their unlimited plan which says you can make unlimited International calls but all of a sudden they change their plan without any information. I'm not able to make International call and their representatives are not able to resolve the problem. They don't even...
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MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that issue. Please send us an email with your account i...

1.9
I didn't like
  • Poor customer service
#1142204
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Simple Mobile - Wouldnt refund my 27$ after stealing
MY PHONE WAS DEEMED COMPATIBLE by a simple mobile rep then after the $ is taken out of my account i call back trying to set it up and a different rep tells me my phones locked!!! And all 5 reps after the same thing!!! I only paid the 25 because i didnt have the cash to...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

1.0
#1111546
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