Latest review first
Soap Box - Simple Mobile phone issues. Customer service is NOT helpful at all. If you have a Simple Mobile phone Do Not sign up for the "Auto ReUp". Prior to the date of my next billing cycle I changed plans for less expensive one using their website. It look like the...Read more
Company wrote 0 public responses to the review from Nov 17.
My Simpl Number is 9700463581 today evening I’m in pay in Simpl account my amount is debited two times please refundRead more
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 06.
Aap not working Aap problemRead more
Customer made 3 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Aug 16.
Simple Mobile - Wi-Fi does not work
Wifi does not work if you are in a car. The reception sucks so bad. The rep that sold us the phone insists that we must be doing something wrong. Not!!! I cant wait until our 30 days are up so i can switch to a diff carrief
Company wrote 0 public responses to the review from May 22.
Wow, Every month there is a problem on everything.Un fn real.I for the first time wanted too just pay online instead of sitting on the phone for 45 minutes talking to arakman.I even was warned by my wife that something fd up will happen and yet again it’s happened and...Read more
Company wrote 0 public responses to the review from May 15.
FACTS: Simple Mobile operating as Tracfone has been sued by the FTC for fraud. They LIE, CHEAT and STEAL. Their 'system' is designed to reset any and all services and features if ANY change in the service plan is made. Want to upgrade? Want to downgrade? Want to...Read more
Company wrote 0 private or public responses to the review from Apr 01.
- Plan pricing compared to other mvnos
I didn't like
- Constantly resetting plan despite objections
- Random changes to plan without notice
- Control over unreasonable system limitations
This simple mobile store robbed me of 200 dollars sayin i didnt even buy my phone or ear buds from them n that i was trying to sell them a welfare phone..it worked for 2wks.n then they locked n made it look like it didnt even happen...manager threaten to woop my ***...Read more
Company wrote 0 public responses to the review from Mar 26.
my last Recharge date was 20th March but i am calling to Pakistan the operater says i need $10 Recharge to call.Why is that Soo?? My package is of $25 which is unlimited than why it says Soo?Can U tell me a way to solve this problem.It had been just few days for Reup...Read more
Company wrote 0 private or public responses to the review from Mar 22.
Simple Mobile - Purchased wrong phone card
I purchased this card by accident I was in a rush and there green like straight talks phone cards and cellphone rep basically to Me was busy and that she could not do anything at the Walmart location.. I honestly thought I grabbed a straight talk phone card and now I'm wanting to trade then out Will they help me any were? Or go sell it or trade some body who has the service
Company wrote 0 private or public responses to the review from Mar 08.
I use their unlimited plan which says you can make unlimited International calls but all of a sudden they change their plan without any information. I'm not able to make International call and their representatives are not able to resolve the problem. They don't even...Read more
Company wrote 0 private or public responses to the review from Dec 04, 2017.
I didn't like
- Poor customer service
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