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When start my simply accounts
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MariaSM
MariaSM

Hi ThunderingEpagneulPontAudemer. This is Maria from SIMPLE Mobile. I see you need help with your phone. Please chat with us using this link (select the brand) Simple Mobile h...

#1381173
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Every month we have to give them our credit card number to pay the bill amd when it comes time to process it says it cant be done..they request the number several times...then we look on our bank account and see that several charges have gone thru and have to spend...
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MariaSM
MariaSM

Hi AccurateChinchilla. This is Maria from SIMPLE Mobile. We do apologize for the inconvenience that you've experienced. As your service provider, we are determined to help you...

1.0
#1374193
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If I could possible give a -0 star rating I would. Simple Mobile customer service agents are the worst I have ever had the displeasure of dealing with. I was left on hold for 26:52 because EDUARDO in the refund department said the system is very slow. Good customer...
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MariaSM
MariaSM

Hi MinuteIndri834. This is Maria from SIMPLE Mobile. We do apologize for the inconvenience that you have experienced. As your service provider, we are determined to help you i...

DapperMoose
DapperMoose

Atleast you were able to get a refund right? that's what I am fighting for...all they keep saying is "sorry we cant help you", They are horrible!

#1371292
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Never spoke to agent and none of the options was what I needed
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MariaSM
MariaSM

Hi by GivingBrownBear. I'm Maria from SIMPLE Mobile. We apologize for the trouble. Let us help you with your request. Please chat with us using this link http://bit.ly/2EETNDo...

#1368875
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Went go get hotspot data for my girls to have WiFi. Bought a phone with unlimited data and mobile hotspot on the 27th after 3 pm on the 28th by 5 pm 10G of Mobile hotspot gone. Call customer service and got transferred 5 times to tell me nothing they could do... The...
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Anonymous
Anonymous

It took you almost 3 weeks to even say *** ***

Anonymous
Anonymous

Screw you Maria from simple mobile nobody wants this prerecorded message about how you want to talk ... *** simple mobile and every non American no English speaking *** balls ...

1.2
#1368043
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Simple Mobile - My bill

I payed my bill thanks keep up the good work
#1367638
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I am PISSED OFF with simple mobile who cant fix a problem or find ways to compensate a customer who paid $50 for their so called "unlimited data" plan. I never enjoyed it. The data was terribly horribly slow, I couldn't even use simple things like google maps....
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MariaSM
MariaSM

Hi, DapperMoose. This is Maria from SIMPLE Mobile. We understand your frustration. We apologize for the trouble that you have experienced on your data connection. Allow us to ...

1.0
I liked
  • I am very unsatified
I didn't like
  • Data coverage
#1365741
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Went online to simple mobile web site to start new service with them. I wanted to port my existing number from tpo to simple mobile. The problem with simple mobile web site is that when it asks for my current account number , it says "invalid" every time I input the 6...
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MariaSM
MariaSM

Hi, KeyBiddy. This is Maria from SIMPLE Mobile. We understand your frustration. We apologize for the trouble that you have been through. We need to get the complete and correc...

AlexTrac
AlexTrac

Hi, KeyBiddy. This is Alex from SIMPLE Mobile. I see you need help with your phone. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our repres...

1.4
#1363020
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I wasn’t able to use the cellular data. I called the customer service and told them about the problem. They are not knowledgeable and have no idea about the technical problem. They don’t even know where the networks setting in iPhone! They told me everything should be...
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MariaSM
MariaSM

Hi, CalmKingPenguin. This is Maria from Simple Mobile. We understand your frustration. We apologize for the trouble that you have been through. We are glad to know that your p...

AlexTrac
AlexTrac

Hi CalmKingPenguin. This is Alex from SIMPLE Mobile. I see you need help with your phone. Please chat with us using this link (select the brand) Simple Mobile http://bit.ly/2E...

#1362870
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I paid for 2day shipping on device for my kid for school emergencies. Phone came a week later and SIM card did not register. After several days of calling to get it straightened out because of their technical difficulties, we still don't have a phone and my extra...
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MariaSM
MariaSM

Hi, anonymous. This is Maria from Simple Mobile. We understand your frustration. We apologize for the trouble that you have been through. Allow us to gather some information s...

MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. We're very sorry that your SIM card did not register and also with your replacement phone. We'd like to take a closer look into what's going ...

#1361465
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