Simple Mobile Questions and Answers
Where is my month of free service.
I was told if I get the service ill receive a free month and I never received it.
Customer service.
Need someone call me to discuss my service
Hi PerpetualDobermanPinscher. I'm Maria from SIMPLE Mobile. I read your post on this blog and I want to help you. Please chat with us using this link http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
I lost my phone i want to switch my number to t mobile i need my account number and my please please
Im at cvs purchasing a simple mobile card and i am wondering how much data comes on a 50 dollar no contract 30 day plan?
How do I get my refund.
I have gotten several emails saying I'm owed s refund how do I getbit back I'm really needing money back for holidays
Why is my phone still inactive after paying my phone bill.
I paid my simple mobile this morning and I can still call or receive call what is going on? Pls I need this issue resolved so I can make some important call
I had phone stolen and need access to number.
Phone number 219-334-**** had phone stolen and can not access my main email because of 2 step verification. Is there anyway way to use that number again?
Why l can’t make phone calls? And can’t receive call to?Why l can’t make phone calls something is wrong with my SIM card?
How can I get a refund or phone swap.
I purchased a mobile phone 1/26/2020 and after I activated the service I put my phone on the charger and the next morning I realize that the phone wasn't receiving charge the percentage kept getting low even while it was charging. I called customer service and I was told to go back to the store I purchased device.
I did fo back to Family Dollar and the clerk told me they will not refund me or swap me out because its Simple Mobile responsibility that they only sell the merchandise. So now it's a ping pong game and I spent $50.00 for the phone and plan and being treated horrible.
I cant even call anyone because the phone want even come on. This needs to get resolved today.
Billing.
I paid for two mth my plan is 25$ iwas paid for $54 for two mth so y is my service cut off Alsovi will like to kw my pin number thanks
Reward Points can only be applied towards an eligible Simple Mobile plan when you accumulate the total amount of points needed. Reward Points have no cash value and cannot be transferred to another customer.