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1.0

I ordered a plan over the internet and the payment was successful. The phone is still NOT working!

User's recommendation: Avoid.

Monetary Loss: $40.

Preferred solution: Deliver product or service ordered.

Location: Hammond, Louisiana

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MariaSM

Hi Kailash. This is Maria from SIMPLE Mobile.

Our sincere apologies for the inconvenience that you have experienced. We're here and eager to help you. To further assist you, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

MariaSM

Hi Kailash. This is Maria from SIMPLE Mobile.

We're sorry for the trouble that you encountered with our service. This is definitely not the experience we want you to have. Let us verify the status of your account and help you fully activate your phone with our service. Kindly chat with us at http://bit.ly/2EETNDo.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

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