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Extremely bad service. Once you place the order you can’t cancel. The SimpleMobile is just a order taker and they won't help you once you place the order. Their customer service is extremely poor. They hang up phone in between the conversation. After you receive the...
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MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. We’re sorry for the trouble this issue has caused you. We pride ourselves in maintaining the highest quality standards for our customers. So,...

#1345119
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I Hate Simple Mobile

They Wont Let Me Extend My Phone Bill Any Company I’ve Had In The Past has Given me An Extension Without A Problem I’m Switching Back To Metro PCs
1.0
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Discounts and Special Offers
Diversity of Products or Services
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#1120215
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Simple Mobile Phone Plan Review

Had the 60 dollar plan with unlimited hotspot... and its a lie ... they also block certain items from using the hotspot.. turning off your service... HOW YALL GONNA ADVERTISE UNLIMITED HOTSPOT AND TURN ME OFF .. there answer was where loosing money
2.8
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Diversity of Products or Services
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#943570
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Simple Mobile Phone Service Review

Yes simple mobile sucks i live in nych n when am in the hallway i get no service at all i gotta wait to i go outside or inside to use it and my phone is brand new this is definitely the worst ive had
#918499
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Simple Mobile Phone Service Review

very bad customers service i habe $60 plan but international calling not going thru .... very bad plan simple mobil ..... lyca mobile $29 16 countries free caling unlimited i request simple mobile compeny lern to other networks
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#879282
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i want to cancel my out my account i had registered for auto pay online and still i haven't gotten any services on my phone it has been over 3 days now Monday i wasn't able to get online and able to make phone calls Tuesday i wasn't able too make phone calls but able...
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MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

#787177
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I HATE this phone service!!!!!! First, I never understand the person I am talking to. There English is never clear. Every time I want to pay my bill they want me to open my phone to give off of the card inside because they need me to make a passcode. Today I just...
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MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

#782193
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Simple Mobile has horrible customer care. From time to time have problems. Now lost data (2nd time in 18 months). Already spent 3 hours on phone with them over mulitple calls still no resolution. Open trouble ticket, gone through there process told to wait 3 days,...
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MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

1.0
I didn't like
  • Customer service
#753978
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Iphone 5C Review

Not happy with the Service Poor customer service need help with activating mms on a iPhone 5c slow wifi not happy at all with this
3.0
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Product or Service Quality
#744098
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Absoloutly worst company the i selected the 40 plan emtered my card details and the next screen said thanks for adding 20 mbb plan called customer service which gave me the run around for 25 min than said to pay 41 and that they would refund me the 20 and my phone...
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MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

#737906
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