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Bought phone, and top up cards from Target store in LA For 4 months service was fine, then go to Target, walmart, several other stores to get another card for monthly service, they took the entire display down.Called , they never gave a call back, nothing, texted them, same thing, we dont know why.

Then they ask you for your Bank Card, to automatically top off the phone .Sorry, that this business sounds a little deception going on. Now the customer service man says that they cant find anyone in LA that sells the cards....

BBB is my next stop Now have a phone but unless i give them my Bank or Credit Card number, I cant use the phone..SCAM SAMM

Review about: Simple Mobile Phone Plan.

Reason of review: Not as described.

Preferred solution: Full refund.

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MariaSM
#1343048

Hi. Im Maria from SIMPLE Mobile.We're sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a liveagent or send us an email at simplemobile@fb-tracfone.com to further assist you. Thank you.

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