Simple Mobile Phone Numbers and Emails

Toll-Free Number:

  • (877) 878-7908
Send Message


  • (877) 799-9989


  • (877) 799-1999
    CCPA Inquiries

Simple Mobile Emails:

General Info
Code of Conduct
Copyright Infringement Inquiries, Privacy Inquiries
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Contact Information

Simple Mobile Website:

Simple Mobile Help Center:

Corporate Office Address:

TracFone Wireless, Inc. d/b/a Simple Mobile
9700 NW 112th Ave.
Miami, Florida 33178
United States

Other Info (opening hours):

Call Center/Chat Hours:

Monday - Sunday: 8:00am - 11:45pm (EST)

Other Locations:

1279 W. Flagler St.

Miami, FL 33135

4605 NW 7TH St.

Miami, FL 33126

Simple Mobile Customer Service Reviews

1.4 / 5
Gregory G Vkd
Fraudulent transfer

The company is a fraud and theif.They would not tell me what name or phone number that used my card. It was 100% fraud. Angry Angry

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Lisa Fowler
Can't get my new phone to work

I never got my phone to work. Took it back to store. I am very disappointed in the simple mobile. I needed a phone ASAP for work. I lost two days pay around...

Read full review

Summary of Simple Mobile Customer Service Calls

03:54 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Simple Mobile?

Payments and Charges Question:

  • “Regarding the bill”
  • “Pay bill”
  • “I was double charged”

Account Question:

  • “My account”
  • “My SIMPLE Mobile phone was stolen the day after I got it turned on so I want to see if I can get this other phone turned on switch my account from that phone to this one.”
  • “Update my account payment”

Staff Question:

  • “I want talk to customer service by phone”
  • “I don't have any service”
  • “Want to know about the service”

Product/ Service Question:

  • “My phone say i am not on network”
  • “My father's phone is not working and I paid the phone bill”
  • “Phone broke”

Activation/ Cancellation Question:

  • “Cancel autopay”
  • “Activation”
  • “Reactivate phone”

Request for Information Question:

  • “Need Assistance”
  • “I want to know how to open up a account”
  • “I need to talk to a person about my plan”

Cards Question:

  • “To change credit card on file”
  • “Sim card”
  • “Found my phone but there's no SIM card in it”

Refund Question:

  • “Refund on for unused no contract plan card”
  • “Want a refund on unautorizes charges”
  • “Want my refunds”

Shipping and Delivery Question:

  • “My phone was stolen last month they said they were sengin me a new one haven't got it yet”
  • “Tracking package”
  • “I didn't receive my confirmation number”

Return/ Replace Question:

  • “Thinking about changing my to simple mobile”
  • “Change”
  • “Changing my Sim card to another phone”

Website/ Application Question:

  • “I need a application”
  • “Diposite”

Other Question:

  • “Change phone”
  • “Retrieve my number”
  • My number has been changed


Related Companies

America Movil, Safelink Wireless, Total Wireless, Net10 Wireless, Claro


Simple Mobile is a California based GSM provider offering 3G coverage to nearly 130 US cities. The company's communication services feature unlimited calls, unlimited 411, social networks, unlimited US/global text messages, mobile web, email, voice mail, caller ID and call waiting. Simple Mobile also provides its customers with access to all toll free numbers in the USA. Simple Mobile provides different monthly unlimited plans that cost from a 40 to 60 a month. Service of wireless transfer begins with the moment of activation and proceeds within approximately 30 days from the moment of activation. One can see the complete list of phones and plans at the Simple Mobile's website. With Simple Mobile Internet connection does not require a PC, just a mobile device, enabling Facebook', MySpace, YouTube, Flickr, etc.

Simple Mobile reviews and complaints

Simple Mobile is ranked 411 out of 1641 in Telecommunications category

Area Served


Payment Methods

MasterCardVISAAmerican Express

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