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Summary of Simple Mobile Customer Service Calls

316 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
03:41 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Simple Mobile to Ask about:

Payments and Charges:

  • “I have a bill discrepancy”
  • “Upto date bill amount”
  • “Bill payment”

Staff:

  • “Customer service”
  • “Service isnt working even on my home Wi-Fi now I got fired”
  • “My son’s phone is out of service”

Account:

  • “Get new account and keep my phone number”
  • “I need my account number & pin”
  • “To have my acount number”

Cards:

  • “Sim card”
  • “Iwant to know how i can activate a new seamcard and retain my old no.”

Cancellation:

  • “Cancelled service and still got charged”

Refund:

  • “To get a refund back”

Other:

  • “Auto pay did not work”
  • “My phone doesn't work”
  • “Login issue with other simpl acount”

About Simple Mobile

Top 5 Simple Mobile Products

Website, Sim Card, Account, Refill Card, Reup Prepaid Card

Top 5 Likes about Simple Mobile

Very very very unsatisfied, I am very unsatified, It is a very affordable and simple service, Wonderful website chat function and service excellent ai, When i activated the service was great

Top 5 Dislikes about Simple Mobile

Customer service, Customer service unable to fix simple issue, No access to phone account, Unknowledgeably staff, Unable to use the piece of junk

Summary

Simple Mobile is a California based GSM provider offering 3G coverage to nearly 130 US cities. The company's communication services feature unlimited calls, unlimited 411, social networks, unlimited US/global text messages, mobile web, email, voice mail, caller ID and call waiting. Simple Mobile also provides its customers with access to all toll free numbers in the USA. Simple Mobile provides different monthly unlimited plans that cost from a 40 to 60 a month. Service of wireless transfer begins with the moment of activation and proceeds within approximately 30 days from the moment of activation. One can see the complete list of phones and plans at the Simple Mobile's website. With Simple Mobile Internet connection does not require a PC, just a mobile device, enabling Facebook', MySpace, YouTube, Flickr, etc.

Simple Mobile reviews and complaints

Simple Mobile is ranked 301 out of 1795 in Telecommunications category

Area Served

USA

Payment Methods

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Simple Mobile Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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