Contact Simple Mobile Customer Service
Simple Mobile Phone Numbers and Emails
Toll-Free Number:
-
(877) 878-7908
Accessibility:
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(877) 799-9989
Legal:
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(877) 799-1999CCPA Inquiries
Simple Mobile Emails:
How to Contact Simple Mobile?
Most Popular Number:
| Total calls: 7 506 | Issues resolved: 310 | Last call: Mar 20, 2025 |
Simple Mobile Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Simple Mobile Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Simple Mobile is 8778787908. 93% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 70% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Simple Mobile may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Simple Mobile Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Simple Mobile is 8778787908. 93% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 70% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Simple Mobile may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
People call Simple Mobile mainly because of account, product/ service, payments and charges.
17% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Simple Mobile is ethics@verizon.com. 67% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Simple Mobile Website:
Simple Mobile Help Center:
Corporate Office Address:
Other Info (opening hours):
Call Center/Chat Hours:
Monday - Sunday: 8:00am - 11:45pm (EST)
Other Locations:
1279 W. Flagler St.
Miami, FL 33135
4605 NW 7TH St.
Miami, FL 33126
Simple Mobile Customer Service Reviews
Changing devices was not so hard. The service agent was very nice and patient. Getting an actual person was too complicated and frustrating.
Nothing ask for Eric in customer service he was very nice in helping me with my situation he helped me out 
very good %ill asks for him again in customer service thank you
keep up the good work you are going places at ur job
How Good is Simple Mobile's Customer Service?
Summary of Simple Mobile Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Simple Mobile?
Payments and Charges Question:
- “Payment”
- “Pay bill”
- “I need to pay my phone bill”
Account Question:
- “Set up new account”
- “Unlocking my iPhone”
- “I refilled my simple mobile subscription until now is activated”
Product/ Service Question:
- “Problem with the calls”
- “My phone not have connection”
- “The reason for my call is that have I have no signal, everytime im on call with someone it just cancel”
Activation/ Cancellation Question:
- “Activate phone”
- “I want to activate my phone”
- “Activation”
Staff Question:
- “I want to finish getting my service hooked up”
- “New service”
- “Phone Service Phone Is Off Not Suppose To Be”
Request for Information Question:
- “Helping a friend start a new phone”
- “A question about redeeming.”
- “I want to talk to customer service”
Cards Question:
- “My sim card not working”
- “Card”
- “I'm missing the pin number,I want to find it.”
Return/ Replace Question:
- “Return address”
- “To change cell phone”
- “Device replacement”
Refund Question:
- “Refund amount”
- “I'm waiting on my refund”
- “Refund”
Shipping and Delivery Question:
- “Instant delivery of money not there”
- “Get the account number”
- “To get the account number and pin number”
Website/ Application Question:
- “My application”
- “App says I'm out the area”
- “Installation of my simple mobile number on iPhone 14 pro”
Employment Question:
- “Pay off my phone account”
Other Question:
- “Obtener el número de cuenta y el pin”
- “Refill of air time”
- “Set up voicemail”
Compare Simple Mobile Customer Service To
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