Simple Mobile Contact Information

  • (877) 878-7908

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

Simple Mobile Corporate Office
Miami, Florida
United States

Other Info:

Monday-Sunday
from 8:00 AM to 11:45 PM EST.

Social Networks:

Summary of Simple Mobile Customer Service Calls

525 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
03:14 AVG CALL DURATION
14% ISSUES RESOLVED

Customers Contact Simple Mobile to Ask about:

Payments and Charges:

  • “Bc i just paid the phonebill n its not on its been 20 minutes”
  • “I want to pay my cell phone bill”
  • “Bill”

Staff:

  • “My son’s phone is out of service”
  • “My service sucks. No one can call me, it would go straight to voicemail and send a text messahe that says "sorry this service is not available"”
  • “Service isnt working even on my home Wi-Fi now I got fired”

Activation/ Cancellation:

  • “Cancelar pago autonómico”
  • “Needing to deactivate”
  • “Stil waiting our line activation”

Account:

  • “Balance related issues”
  • “Because I m not able to create my account” , Review #1336628
  • “My friend account id blocked why”

Request for Information:

  • “Two lines how much”
  • “Want to know how to reset my phone”
  • “How to use”

Cards:

  • “My iphone sim card is locked and the data wasnt working”
  • “Cant get my data work got a new sim card. Says furn radio on”
  • “Sim card”

Refund:

  • “To get a refund back”

Other:

  • “New castomar”
  • “Mi teléfono no comparte internet”
  • “Lost phone”

Simple Mobile Rating Stats

1.6 out of 5 stars
based on 213 reviews
See all 573 reviews reviews

Rating stats

  1. 141 reviews
  2. 38 reviews
  3. 22 reviews
  4. 8 reviews
  5. 4 reviews

Rating trend

About Simple Mobile

Top 5 Simple Mobile Products

Sim Card, Website, Account, Reup Prepaid Card, Refill Card

Top 5 Likes about Simple Mobile

Very very very unsatisfied, I am very unsatified, When i activated the service was great, It is a very affordable and simple service, Wonderful website chat function and service excellent ai

Top 5 Dislikes about Simple Mobile

Poor customer service, No access to phone account, Customer service unable to fix simple issue, Customer service, Unknowledgeably staff

Summary

Simple Mobile is a California based GSM provider offering 3G coverage to nearly 130 US cities. The company's communication services feature unlimited calls, unlimited 411, social networks, unlimited US/global text messages, mobile web, email, voice mail, caller ID and call waiting. Simple Mobile also provides its customers with access to all toll free numbers in the USA. Simple Mobile provides different monthly unlimited plans that cost from a 40 to 60 a month. Service of wireless transfer begins with the moment of activation and proceeds within approximately 30 days from the moment of activation. One can see the complete list of phones and plans at the Simple Mobile's website. With Simple Mobile Internet connection does not require a PC, just a mobile device, enabling Facebook', MySpace, YouTube, Flickr, etc.

Simple Mobile reviews and complaints

Simple Mobile is ranked 255 out of 1870 in Telecommunications category

Area Served

USA

Payment Methods

MasterCard

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Simple Mobile Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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