I live in Kansas city. Near Kansas river there are no signals. very bad service. I am going to switch this service to some other. Data package not working, sometimes call disconnect in the middle due to loss of signals. I will prefer buying another carrier and toss...Read more
Service and data dropping. Calls will drop instantly. Internet buffer really bad b/c data goes straight into 3g. I think y'all should find a different server cuz T mobile going to make me go back to straight talk.Read more
I live in Florida and we just got hit with hurricane Irma. A day before it hit simple mobile just stop working. No data no calls or text. 4 days later data works but calls drop. I end up using all my data to contact my family to let them know I'm safe. End up talking...Read more
Simple Mobile - Only 2G service - no 3G or 4G/LTE
Since activating iphone 5 only gets 2G. Apn and ios updated, still no success. In the heart of boston...
Simple Mobile - Very bad
Waiting so long on the phone and have called more than 3times now
Simple Mobile - Can't recieve or make calls.
It's been 3 months my simple mobile service been acting up. Changed the sim card still giving me issues. Cant make or recieve calls, my text come in late... This simple mobile service, sucks Big Time! I give it 0 stars.
I Hate Simple Mobile
They Wont Let Me Extend My Phone Bill Any Company I’ve Had In The Past has Given me An Extension Without A Problem I’m Switching Back To Metro PCs
HORRIBLE Customer Service, Deceptive Policies, Expensive Service. I paid over $100 bucks for the phone and then when I tried to get it unlocked so I could use it with another service they stated I had to have service with them for a full year before I could get the...Read more
I bought a sim card with a service plan of 25$ dollars weeks ago. First day, I tried to transfer my old number, it was not possible since they can't activate this sim card. Asked me to wait 48 hours. Waited 48 hours and contact them again. After investigation, they...Read more
I didn't like
- Ask for money when i receive a defective unit
- Customer service unable to fix simple issue
I picked up an iPhone SE 32GB for $159 3 months ago and I have had no issues at all. I liked the Tracfone pricing better, but the price that I'm paying for Simple service ($25 per month) is also subsidizing the iPhone SE purchase. I might switch back to TF when my 12...Read more
I have no access to my phone account at all. I can not update or change my autopay feature. I'm unable to reset my password either. It should be as easy as texting the password to my phone. Pissed out I can get access to the info of new email address that I have no...Read more
- Gosmart mobile
I didn't like
- Simcardnumberatsimplemobiledotcom username with no pw info
- Account issues
- Dropped data speed without notifying customers
I am with simple mobile for the past 8 years. Since July 1st 2017 I stopped getting 4g internet I now only get GPRS. Phone service has become horrible, when I send or receive calls the person on the other end cannot hear me. I get missed and dropped calls. SIMPLE...Read more
I purchased 2 cards one for me and one for my husband problem ive had in 3 days of new service dropped calls but my husband after 2 days his service went out i called them and they said there is no record of his line ever having service or a record of the sim card...Read more
I purchased a $60 plan (unlimited data plan). But the data connection turned off since that day. No internet on my fone. I called them many times. Its been a week now. Problem not solved. Im thinking about switchibg to another carrier. This is unacceptableRead more
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