I am with simple mobile for the past 8 years. Since July 1st 2017 I stopped getting 4g internet I now only get GPRS. Phone service has become horrible, when I send or receive calls the person on the other end cannot hear me. I get missed and dropped calls. SIMPLE...Read more
I purchased 2 cards one for me and one for my husband problem ive had in 3 days of new service dropped calls but my husband after 2 days his service went out i called them and they said there is no record of his line ever having service or a record of the sim card...Read more
I purchased a $60 plan (unlimited data plan). But the data connection turned off since that day. No internet on my fone. I called them many times. Its been a week now. Problem not solved. Im thinking about switchibg to another carrier. This is unacceptableRead more
Simple Mobile - Took over 300.00 out my account
I tried to purchase the 60.00 plan with the app it kept declining so I finally decided to call and now I check my account and there are 5 transactions from simple mobile all in the same day. I'm furious because how is that possible if 4/5 time is said it was declined. And it's been almost 2 weeks and my money has not been put back on card
Simple Mobile - Terrible provider
Will not transfer phone to other carrier. Paid 400 for a usless iphone se. Customer service is a bunch of morons and scamers.
Simple Mobile - What?
All i am trying to do is activate a phone. I had to ask my neighber for help. So i have to get a attoriny?
Simple Mobile - Worst company
I hate this company yall phones are made to stop working just so you can get money out of people i will never refrer anyone to this company
I purchased a simple mobile phone ,,plan and sim card ,,,,called got everything set up ,,,then she says oh your sim wont work we will have to send you one ,,,,umm ok ,,,so it came today call again everything is set an ready to go turn your phone off then back on,,,ha...Read more
In June 2017 I purchased a SIM Card and $40 a unlimited calling, text, etc. service plan from Simple Mobile at Best Buy and when I tried to have the data service and the telephone sync up with each other I was unable to. So, I had my son who is much more savvy with...Read more
I bought a SIM card from the Lyca Mobile company Inside a store that looks like simplemobile I was on a trip to New York from Israel. The seller in a store in New York told me that after June 1 they would refund me the $ 677.20 credit card, provided I did not use the...Read more
I PAID MY SONS ACCOUNT NUMBER 469-774-1351 UNFORTUNATELY HE ALSO WENT AND PAY ANOTHER AMOUNT. I CALLED TO HAVE YOUR CUSTOMER SERVICE CREDIT THE EXTRA PAYMENT TO NEXT MONTH AUGUST. THEY REFUSED. I THEN ASKED THAT THEY REFUND THE MONEY I PAID SINCE IT WAS ON MY CARD....Read more
Bought phone, and top up cards from Target store in LA For 4 months service was fine, then go to Target, walmart, several other stores to get another card for monthly service, they took the entire display down. Called , they never gave a call back, nothing, texted...Read more
Bought a Simple Mobile Cell phone on June 1st, went to activate it and with help of customer service on the phone discovered it had a defective SIM card so they shipped a new one. Called them to try and activate it and they said they couldn't since they sent the wrong...Read more
I didn't like
- Unable to use the piece of junk
- Customer service unable to fix simple issue
On friday may 19th i purchased a simple mobile cellphone and activated it with a $50.00 plan. The data has been very slow with hour of not working i have used a grand total or 332 mb. The phone also has periods where it will not recieve calls or call out unless i turn...Read more
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