Simple Mobile - Bad bad service
Very bad bad poor service. Automatic voice only .of you have a problem.can not reach an actual person to talk too .
Simple mobile now overcharges so be aware. I enrolled for auto charge and was supposed to pay a flat fee, all of a sudden i get to pay about $12 more than my regular monthly fee. I called customer care and after being on hold or a while they hung up without having a...Read more
I purchased with BYOD and tried to put my old service number on simple mobile. They said that I had to use the number assigned until the old service ran out and I paid both services until the old one ran out and then tried to put old number on and they said I had to...Read more
simple mobile lost customers credit card information, last week my boyfriend experienced the same thing I experienced today. my service was deactivated and I enrolled in the auto re-up plan so I don't have to give my information every month but today my service was cut...Read more
The company is a total fraud! The customer service representatives not trained, unhelpful, rude and disrespectful! I had a two sim cards with this company and both were enrolled for auto reup that gives a discount. However, one of my account didn’t get a discount last...Read more
Simple Mobile - Customer service center is in Honduras!!!
They have idiot customer service reps who cant comprehend a basic request for a phone upgrade!!! I will never give them another dime!
Simple Mobile - Bad Service
I’ve had Simple Mobile for almost a month now and out of that time, I’ve enjoyed my service NEVER. My internet is VERY slow. I called and they keep giving me the same answer. “You have to wait 72 hours for them to update the service” This is some bull crap. I’m over this mobile service already
Simple Mobile - Rip off!
No notification of shipment. Customer service is not trained well. Website claimed phone would work in my area it does NOT and no refund for service possible. What a waste of time and money!
Simple Mobile - Ii bought a reup card still no service been trying costumer
I haven't got any service after purchasing a reup card no customer service
I checked the coverage map before paying for a months service and they showed 4g in my area . When I activated my phone the signal was very poor and sometimes lost signal altogether. Then, I called tech support to see what might be done and after being on with them for...Read more
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