Simple Mobile
Reviews and Complaints
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Verified ReviewerNeed help
Preferred solution: Full refund
User's recommendation: 738706****
Poor customer service I could hear other consultant telling other Consulant what to say
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Orlando, FloridaThey took 2 payment on my bank
Why they took to payment I need to no why the keep taking people money like that phone number his 813595**** li se do her en sa fv CD fhjkbchhvjbbnvbbdfjhfhn C Cvs CA CC nkcccgkllfgxxchhtyop n bb vcbbkvgygdhjjfggfvjkoof I nvwe nbcbnbchjbcvhj Im going to go ahead with the chicken salad and your salad and I can pick up some of your salad
Speak with someone
Preferred solution: Cfjkjvccbnnkkjvcfvbjj
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI will like to remove auto fill from my account
Preferred solution: Just stop the auto fill
I’m not having internet
User's recommendation: Good service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Austin, TexasWould not cancel the account which was on automatic draft
User's recommendation: Think twice about dealing with simple mobile
Can’t use the phone
Preferred solution: Simple code is needed
Y'all deactivated my phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Stafford, VirginiaSIM card replacement
User's recommendation: Train your manager and agents so they should be a to listen to the customers complain and provide solutions.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't. Pay amount
Transfer phone service to another phone
I didn’t receive any incoming call and outgoing call and friendly customer service resolved my issue.
User's recommendation: The phone disconnected several time when I token to customer service representative
Pay my bill After paying my bil My phone is still now ringing
Pending transaction
Preferred solution: Full refund
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Hi Anubhav. This is Alex from SIMPLE Mobile.
We're sorry if you're having this issue. However, we can surely help you with your refund request. To further assist you, kindly chat with us at https://***/contactus.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.