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Simple Mobile sucks, I have used it for 3 months and paid ahead of time and they still had the phone disconnected for 2-3 days. I have called them and waited for hours on the pone. They confirm the receipt of payment but still cant turn on my phone for hours. This is a...
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Anonymous
nickname

customer service is sucks really, started talking from 4.45 pm, till 7pm and changed 6 castomer representative and no one knows my debit card number, i am not in the sistem t...

Anonymous
over 5 days no phone :( cave m

I was refer to transfer numbers from tmobile to simple mobile , the WORST EXPERIENCE EVER. I made payment, they took my number and money and didn't refund because the said tha...

#292801
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First it could be 30-60 minutes before a teenager answers the call. Then it will take another 5 to explain what you are talking about and then 5 more before you hangup because you will not get any where near an answer from the CS rep. I tried them to see if it was...
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#291550
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Where oh where can you make payments online instead of going to the store? I have over the past 4 months tried to get online payment option information form this company. Yet Nobody in the company knows how to help you make your online payments :( Today my service was...
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Anonymous
Mike

I got a phone from these a******* last month that after 4 days the mic went out after sending the phone back they sent me new phone with a new number I called them to get my o...

Anonymous
Anonymous

Customer service only can help issues their own representatives, as far as the dealers go, the will just inform you that it is not in their hands, yet they take the money the ...

#289647
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I paid for unlimited talk text and Web well half way thru the month I get a text saying my internet will be terminated because I have high usage. What's the unlimited for? also customer service is rude and unprofessional. They are no help. Have you on hold 30+...
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Anonymous
yo

you didnt get your internet terminated for high usage u got it terminated for abusing it. you were probally hot spotting or running your apps all day and night which is in the...

#289400
Reply to reviews

i have the similar issue, i tried searching internet and found the below.... i called up Customer care couple times and i feel they are most irresponsible executives/you have the poorest infrastructure, BAD Voice, BAD signal Uh. i want you to resolve the issues ASAP. i...
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Anonymous
msc3509

Paid my bill at an authorized payment center moneygram. Guess what still noservice. Supervisor Marcos said my problem I have to call them.I had him call.guess what someone els...

#288641
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Purchased the Simple Mobile $40 prepaid deal plus international calls. Only really need it for international. Turns out Simple Mobile can't connect to Australia. After 5 days all they can say is "we have switched providors and our technicians are working on it."...
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Anonymous
karen

Simple Mobile seems to be a complete rip-off! Yesterday, April 5, 2012 I took a Samsung smart phone over to their service thinking that I would have better Internet service th...

Anonymous
LOVE

HATERS

#281464
Reply to reviews

i just recenely bought simple mobile sim card online and it never came in the mail, i basically just wasted 40 dollars for no reasonn im extremely pissed and im gonna get my money back one way or the other.! period!!!! they are *** they andi send them a message...
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#278269
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I had an active phone account (pay as you go account), with simplemobile. Then I traveled out of the country on a business trip for about 90 days. Upon my return simplemobile has deactivated my account, when I ask for my phone # back, they told me its lost or gone and...
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Anonymous
Tony Cunningham

I think you\'re an *** to think that after not paying for 3 months you would get your old number back. now try the smart thing, call your old number and offer cash for it!...

Anonymous
Max

All cell companies do this. If no attempt to renew or retain the line or number is done 30 days after service is ended, then the number automatically goes back into the **...

#278251
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Simplemobile is a basically reseller for tmobile. If you can get it the payment processing to work, it's great. Be prepaired to spend a lot of time on line the phone with clueless customer service representatives trying to make a payment. The customer service is...
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Anonymous
Ben

still cant get autopay to work

#277314
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I recently bought a Simple Mobile SIM card and PIN card for 1 month of unlimited 3G/voice/text. Their website was not accepting credit card transactions for three days in a row, which should have tipped me off to the kind of company they were. I ported my number and...
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Anonymous
***ed off customer

My internet only work half the time. I\'m looking into switching company.

Anonymous
Hero

To all the people complaining, have you even checked if you phone works on simple mobiles #G band - 1700 ?? It says on the website - If your phone says it is a 3G phone b...

#275864
Reply to reviews