Simple Mobile
Reviews and Complaints
Very poor.Liars
Same phone, SM Sim VS T-Mobile sim, SM nothing works
Terrible Customer service
I need my account number
Because I m not able to create my account
Deactivation after multi line payment
Wow,
Every month there is a problem on everything.Un fn real.I for the first time wanted too just pay online instead of sitting on the phone for 45 minutes talking to arakman.I even was warned by my wife that something fd up will happen and yet again it’s happened and at an hour where there customer service is not up.I paid $92.91 for my multi line plan last night before my service expires and only one phone works despite being charged $92.I am a cellular technician and I know everything so let me just clarify that,I even microsolder and I been in the game since 2012,so I’m not dumb.im attaching pictures too prove these *** are downright impossible to deal with.
Wow now I guarantee that when I call I get a bunch of bs tomorrow that ends in my money being taken from me but if I jump in my car and go to their office and clean house,I’m the bad guy.
Get the point?im outta here going to bed.
Simple Mobil The worst customer service I've ever had to deal
Preferred solution: compensation
Terrible customer service and lack of professionalism
- I am very unsatified
- Not getting my refund for a service i will not use
Preferred solution: Full refund
Coverage is weak to say the least
Simple Mobile SUCKS
Very bad service. Don't order.
Preferred solution: Full refund
Very bad customer service
Poor Service
*** phone service
Payments never refunded
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Hi, OilyLadybird702. I’m Maria from SIMPLE Mobile.
We’re sorry for the trouble. We aim to build a flawless strong connection with you. We are hoping that you'll give us a chance to fix this issue. Please chat with us using this link http://bit.ly/2EETNDo.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.