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1.3 Based on 60 reviews
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  • Customers like
    • Very very very unsatisfied 4
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    • Poor customer service 6
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They had server issues where the internet would not connect for the past 11 hours. The customer service line took 40 minutes to get through the first time- for the rep to state their systems were fine & that it was my phone. They sent me a txt with some APN settings to change ( which i learned how to change while doing it myself). Internet still would not function. I called back to report this, took another 40 minutes to get through before 30... Read more

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Yes simple mobile sucks i live in nych n when am in the hallway i get no service at all i gotta wait to i go outside or inside to use it and my phone is brand new this is definitely the worst ive had

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I wouldn't get they don't even offer hotspot.

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Poor customer service they lying about the $ 5.00 discount if you go for an auto Reup on your account iam very very unsatisfied

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The worst company ever DO NOT CONNECT YOUR PHONE with simple mobile the worst service, they will offer so much and give you nothing. I just got robbed off my money, I will be connecting with another company

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I had a plan of $60 unlimited talk text data. I am using it from last 3 months but this time i reup it is too slow data speed i had a talk with customer care couple of times but same. Very poor service. Don't buy simple mobile.

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I paid my bill two times. They said i would receive my money bavck in 3-5 days. It has been a month and i have not got When i call back they said it had not been process. I would like my money back in my.account to day. My checks will bounce if i dont have it.

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This company is horrible..My son has had this service, for 3 months. Then I paid the bill and he no longer could use the phone. I had to wait all night for customer service, just to be on the phone with them this morning for 2hours and still have no phone service.. This by far has been the worst company I have ever dealt with. I'm not sure what I'm paying for to be honest..horrible, horrible,horrible... Read more

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very bad customers service i habe $60 plan but international calling not going thru .... very bad plan simple mobil ..... lyca mobile $29 16 countries free caling unlimited i request simple mobile compeny lern to other networks

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Everytime i pay my bill tlhere's always an issue.....the payment was approved but my service has been inactive for days.....I've been calling and they told me they were having technical difficulties.....issue still not resolved after paying with my debit card......Simple Mobile SUCKS!!!!!

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