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i updated my plan $40 with simple mobile and it was data plan instead of $40 calling plan . simple mobile on there end will not change to calling plan. and wants me to pay again 40.00. it sad. i will switch next month. but simple mobile runs many scam with consumer ....
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

#1103239
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To make it short... this is my case. I switched to another provider a day before my last day of service with simple mobile and too bad that I had setup a auto reup with them so simple mobile still charged me for the the follow month that I not with them anymore. I...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

2.6
#1102890
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Have had simple mobile for last 6 years. Not a gadget person, normally make very few calls as i mostly use calling cards to phone abroad, don't use social media just basic googling, very few text messaging. Not much to complain about for most part but the last four...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

1.9
#1102036
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Simple Mobile - ReUp & app.

Simple Mobile
#1100923
What happened with site and app.? How can I check my account and ReUp my Plan? How long this will go on?
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Simple Mobile - They captured my phone for 12 months, just to used their ser

Simple Mobile
#1098715
They said had agreements to take my $700 phone for 12 months just to used a simple Mobil card for 2 weeks while I was visiting USA, I buyed the phone and card from Best Buy and the seller connect the card to be used. I explain the situation and they said is their phone but I paid for it, and paid their service just for a month. So I buyed a phone for a company? To kidnap my phone..
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Simple Mobile - Where my order

Simple Mobile
#1097083
1.8
Details
I ordered my iPhone and plan for overnight delivery and I still haven't got a shipment email I don't even know if my package is coming
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

SIMPLE MOBILE - ***

Simple Mobile
#1088223
1.0
Details
THIS PROVIDER SUCKS NEVER TRY TO.USE THIS NETWORK FALSE COMMITMENTS MAKING CUSTOMERS FOOL CUSTOMER CARE OPPERATORS ARE ARE NOT KIND WITH CUSTOMERS THEY YELLED ON ME THEY REALLY *** THEY TOOK MY 2 HOURS AND HANGED UP THR CALL WITH NOTHING THE PROBLEM WAS NOT RESOLVED SIMPLE MOBILE WANNA CONTACT ME CALL ME 6318165618 ------SUCKS------
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I live in Kansas city. Near Kansas river there are no signals. very bad service. I am going to switch this service to some other. Data package not working, sometimes call disconnect in the middle due to loss of signals. I will prefer buying another carrier and toss...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

#1101102
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Service and data dropping. Calls will drop instantly. Internet buffer really bad b/c data goes straight into 3g. I think y'all should find a different server cuz T mobile going to make me go back to straight talk.
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

Anonymous
Ray

Omg I literally went from straight talk to simple mobile last week. The service on this is horrible. Dropped calls and dead spots almost everywhere I thought the service was g...

2.9
#1101038
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I live in Florida and we just got hit with hurricane Irma. A day before it hit simple mobile just stop working. No data no calls or text. 4 days later data works but calls drop. I end up using all my data to contact my family to let them know I'm safe. End up talking...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

1.6
#1100500
Reply to reviews
HORRIBLE Customer Service, Deceptive Policies, Expensive Service. I paid over $100 bucks for the phone and then when I tried to get it unlocked so I could use it with another service they stated I had to have service with them for a full year before I could get the...
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Anonymous
Vidal

So bad service, rarely have signal.

MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile.I'm sorry for the inconvenience that you have experienced.Let me help you to resolve the problem. Please send us an email with your account in...

1.6
#1098891
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I bought a sim card with a service plan of 25$ dollars weeks ago. First day, I tried to transfer my old number, it was not possible since they can't activate this sim card. Asked me to wait 48 hours. Waited 48 hours and contact them again. After investigation, they...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile.I'm sorry for the inconvenience that you have experienced.Let me help you to resolve the problem. Please send us an email with your account in...

1.8
I didn't like
  • Customer service unable to fix simple issue
  • Ask for money when i receive a defective unit
#1095972
Reply to reviews
I picked up an iPhone SE 32GB for $159 3 months ago and I have had no issues at all. I liked the Tracfone pricing better, but the price that I'm paying for Simple service ($25 per month) is also subsidizing the iPhone SE purchase. I might switch back to TF when my 12...
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#1087818
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I have no access to my phone account at all. I can not update or change my autopay feature. I'm unable to reset my password either. It should be as easy as texting the password to my phone. Pissed out I can get access to the info of new email address that I have no...
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MariaSM
MariaSM

Hi. Im Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account i...

I liked
  • Gosmart mobile
I didn't like
  • No access to phone account
  • Account issues
  • Simcardnumberatsimplemobiledotcom username with no pw info
#1080378
Reply to reviews