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I paid to have my phone activated on 9/7/17, the young man told me it would take a couple of hours to activate my phone. My phone was not activated until 9/18/17. Of course I'm satisfied and I'm happy. Now moving forward, last Monday, 10/2 I received a text saying my...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

1.3
#1113157
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Simple Mobile - Wouldnt refund my 27$ after stealing
MY PHONE WAS DEEMED COMPATIBLE by a simple mobile rep then after the $ is taken out of my account i call back trying to set it up and a different rep tells me my phones locked!!! And all 5 reps after the same thing!!! I only paid the 25 because i didnt have the cash to...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

1.0
#1111546
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I have a IPhone 6s Plus and my system crashed a day after I paid my phone bill so mind you I was unable to make calls receive them or even cut the phone on. I got the phone repaired last night ( a week and a half later) I had no data or GB when I tried to use the...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

#1110897
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Simple Mobile - Shipping with no help

Simple Mobile
#1117995
1.0
Details
I ordered my phone an sim and it never got here, fedex tracking said it got sent back. So all the customer support automated systems ask for information from your phone before you can get help, i cant get into contact with a human being to save my life. So im starting to feel like i threw away 95$,
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Simple Mobile - Simple mobil i pay 55 dollar and my data is too slow

Simple Mobile
#1113433
I'm with simple mobile almost my 6 year and this never happen i pay truly unlimited for $55 and my data is too slow now I need to look for another phone service because this is too much.
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Simple Mobile - Call quality sucks!

Simple Mobile
#1111798
3.0
Details
Simple Mobile's call quality SUCKS! I just switched to Verizon and they difference is like the difference between night and day!!!
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Advertised vs Delivered
Billing Practices
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Simple Mobile - ReUp & app.

Simple Mobile
#1100923
What happened with site and app.? How can I check my account and ReUp my Plan? How long this will go on?
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I live in Tampa, FL. We were hit by Hurricane Irma a couple weeks ago. I've been with Simple for a while off and on. My service was fine. Now I can receive calls (sometimes) but not make any outgoing calls from home. My net works ok but can't make calls. This all...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

1.2
#1108399
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i updated my plan $40 with simple mobile and it was data plan instead of $40 calling plan . simple mobile on there end will not change to calling plan. and wants me to pay again 40.00. it sad. i will switch next month. but simple mobile runs many scam with consumer ....
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

#1103239
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To make it short... this is my case. I switched to another provider a day before my last day of service with simple mobile and too bad that I had setup a auto reup with them so simple mobile still charged me for the the follow month that I not with them anymore. I...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

2.6
#1102890
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Have had simple mobile for last 6 years. Not a gadget person, normally make very few calls as i mostly use calling cards to phone abroad, don't use social media just basic googling, very few text messaging. Not much to complain about for most part but the last four...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

1.9
#1102036
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I live in Kansas city. Near Kansas river there are no signals. very bad service. I am going to switch this service to some other. Data package not working, sometimes call disconnect in the middle due to loss of signals. I will prefer buying another carrier and toss...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

#1101102
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Service and data dropping. Calls will drop instantly. Internet buffer really bad b/c data goes straight into 3g. I think y'all should find a different server cuz T mobile going to make me go back to straight talk.
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

Anonymous
Ray

Omg I literally went from straight talk to simple mobile last week. The service on this is horrible. Dropped calls and dead spots almost everywhere I thought the service was g...

2.9
#1101038
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I live in Florida and we just got hit with hurricane Irma. A day before it hit simple mobile just stop working. No data no calls or text. 4 days later data works but calls drop. I end up using all my data to contact my family to let them know I'm safe. End up talking...
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MariaSM
MariaSM

Hi. I'm Maria from SIMPLE Mobile. I'm sorry for the inconvenience that you have experienced. Let me help you to resolve the problem. Please send us an email with your account ...

1.6
#1100500
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