filters
state:
Show
city:
Show
category:
Show
product:
Show
On friday may 19th i purchased a simple mobile cellphone and activated it with a $50.00 plan. The data has been very slow with hour of not working i have used a grand total or 332 mb. The phone also has periods where it will not recieve calls or call out unless i turn...
Read more
MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. For y...

#1050082
Reply to reviews
I have been using Simple Mobile for 3 years and I have nothing but praise for them. It is very reliable and the most important item for me is that the cost for the service is the same every month, no extras, fees or taxes. What some people might experience is that...
Read more
MariaST
MariaST

Hi anonymous. I am MariaSM and I work with SIMPLE Mobile. We are glad to hear a positive feedback from you. We are working everyday on improving and expanding our products as ...

5.0
I liked
  • No extra costs great support very reliable service
#1049782
Reply to reviews
so my internet stopped working mid last month for no reason. the first time i called they told me there were service issues going on in my area. i said ok because things happen and so far my service had been good. i called again when it was time to pay again they told...
Read more
MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. For y...

1.1
#1046656
Reply to reviews

Simple Mobile Phone Service Review

Simple Mobile
#990865
1.0
Overcharge for phone twice january
Comment Be first to start a discussion
Show

Simple Mobile Phone Service Review

Simple Mobile
#989280
1.2
Auto reup use to be every month on the 15th now it has changed to the 11th all of a sudden! Why am I losing days I paid for!!! Absolutely ridiculous! As soon as I find a better pre paid company I am changing it
Comment Be first to start a discussion
Show

Simple Mobile Customer Care Review

Simple Mobile
#983826
Bought because was a T-Mobile network, the worst customer service ever. Took phone back and cancelled services.
Comment Be first to start a discussion
Show

Short Review for December 02, 2016

Simple Mobile
#965521
I have signed up for auto reup which should be discounted for $5.00 & hadn't!! Ok... Whatever!!! But why are these f***ing b****es charging my card twice a month! I really hate this service I am changing to a legit provider next month! Don't f*** with my hard earn money!!! VERY BAD PHONE SERVICE PROVIDER HORRIBLE CUSTOMER SERVICE
Comment Be first to start a discussion
Show
On 5/9/17 my data disappeared on my mobile had Wi-Fi no problem so I've been calling since Tuesday and told them about it I know now all the APN Proxes anything you want to know about them I can tell you so tonight finally got a lady on there they had me up and running...
Read more
MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. For y...

MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. For y...

2.5
#1046053
Reply to reviews
Contacted them because a phone i purchased would not come on. They sent me box and shipping label and said that in order to get a replacement, they needed my phone first. Well its been weeks and no replacement phone or my phone. Have been on the phone with them for...
Read more
MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. For y...

#1045153
Reply to reviews
I am an avid Simple Mobile user I called again yesterday had this lady on the phone that overbearing and in that no matter what I said her answer was always no I wanted to get a new SIM card for my SIMPLE Mobile phoneTo reactivate he wasn't understanding that I put...
Read more
MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. For y...

#1040683
Reply to reviews
My monthly charge against my AMEX Creadit Card was successful one day, but the next day my service was cancelled. I initiated an inquiry with my credit card and the payment was confirmed, so I launched an inquiry and chargeback. I called Simple Mobile and provided my...
Read more
MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. For y...

I didn't like
  • Customer service
#1037474
Reply to reviews
Billed my credit card twice on the same day for service which I did not authorize. I called immediately to dispute the charge - which appeared once - and was told it would be removed. However, three days later the charge now appeared TWICE for the same unauthorized...
Read more
MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. For y...

MariaSM
MariaSM

Hi. I’m Maria from SIMPLE Mobile. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent. For y...

1.0
#1036781
Reply to reviews
VERY UNPROFESSIONAL COMPANY!!! APPARENTLY THE CALL CENTER AND CUSTOMER HELP LINE ARE IN OTHER COUNTRIES. I AM HARD OF HEARING AND I CAN' T UNDERSTAND MOST OF THEM. WHEN I ASK FOR ENGLISH SPEAKING OPERATERS THEY HANG UP ON ME. JUST SAYING VERY ANNOYING WHEN YOU CAN'T...
Read more
MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your con...

MariaSM
MariaSM

Hi! I'm Maria from Simple Mobile. We are sorry that you're having a problem. Please contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 so we can assist you. Thank you.

4.1
#1029216
Reply to reviews
So I called Simple mobile on 3/11/2017 at 8:45 eastern standard time and the representative Abigail was just unprofessional. She told me she is going to look into my account and placed me on hold for 40 minutes. I kept calling her name, but she didn't respond. Simple...
Read more
MariaSM
MariaSM

Hi. I am Maria and I work with SIMPLE Mobile. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your con...

#1019822
Reply to reviews