Simple Mobile Complaints and Reviews

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Simple Mobile
Main address: PO Box 147 92650-0147 East Irvine CA
877-878-7908, , crazytalk @ mysimplemoble.com
  • 186+2 mobile complaints
  • $25.1K claimed losses
  • $133 average
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  • 2 days ago
  • Cellular Phone
  • Unlimited Phone Date
  • 1
  • 20

I have had simple mobile for a couple years. Almost from the beginning a week or two after u reupholstered they send me a text saying I have used up too much data and my data will be slowed down. If it's "unlimited" then how have I used too much. If I could afford something better I would get rid of simple mobile. I asked their customer service the same question and they could not give me a... Read more

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  • Jul 23
  • Cellular Phone
  • Bad Customer Service
  • 1
  • 11

Simple mobile sucks! I am so pissed, I cant even describe. The customer service rep even had the nerve to call me back and leave a message with part of our conversation! Really?! Total *** with no supervision. They need more training on how to deal with customer in queries. Dont give them your business. Save yourself the headache. Read more

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  • Jul 15
  • Cellular Phone
  • New York City, New York
  • Bad Customer Service
  • 1
  • 12

First, it won't activate. Now, I want to change my service to other company but want to keep my phone number, they wouldn't provide you with the account number... This is the most RIDICULOUS company I have EVER used!!!! DONT use Simple Mobile, bad signal, bad customer service, bad everything!!! Stay away from this company... bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad... Read more

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  • Jul 08
  • Cellular Phone
  • New York, New York
  • Number Transfer
  • 1
  • 7

I transferred my number from Ultra Mobile to simple mobile and it's been 5 days now, the sh*tty company cannot do that... Now my ultra mobile (another sh*tty company) is out of service but my simple mobile service is not working!!! 5 days without a phone! 5! What a *** of a service Read more

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  • Jul 08
  • Cellular Phone
  • Overland Park, Kansas
  • Sim Purchase
  • 1
  • 7

Ive bought the simple mobile byop sim and a $40 card for service wasn't able to connect I had to return the sim and purchase another that didn't work I was high freaking pissed because after trying it in another FULLY UNLOCKED phone that didn't work I even take it back to designated store where I purchased it at to the manager and he couldn't get it to work so now I have a $40 card that can't be... Read more

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  • Jul 07
  • Cellular Phone
  • Glen Ridge, New Jersey
  • Cell Phone Unlimited Plan
  • 1
  • 11

I mistakenly clicked on the wrong icon while paying for my monthly cell phone bill. I called them two days after I realized it. But they told me that they cannot switched the amount to reflect my cell phone bill payment. they rather seat there and eat my $40 without any services. The clerk said. "too bad, I am sorry is after 24 hours." They are bandit with no value and integrity and they are... Read more

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  • Jul 06
  • Cellular Phone
  • Internet Acess
  • 1
  • 12

Reup my service and I thinking the my data suppose to reset but the b**** *** *** with is the the customer support and the manager who dont know s*** about phone and services. They are worthless pieces of s***. They keep lying to me saying that its my fone that's acting up but it's those ho a** *** slash b****es dont know what the f*** they talking about. I paid my bill 4 days a head of time and... Read more

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  • Jul 01
  • Cellular Phone
  • Atlanta, Georgia
  • Mobile Phone Services
  • 1
  • 20

Do not under any circumstances use this provider they are a scam. I tried to recharge my prepaid phone plan and it rejected my credit card, I have had this card not work at various establishments and thought little of it. I than used a second card with the same result and while it said the transaction didn't work I decided to check..... Yes both transactions have been debited from my accounts.... Read more

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  • Jun 30
  • Cellular Phone
  • Herndon, Virginia
  • Customer Service
  • 2
  • 6

Worst customer service ever!!!!! Just like the previous statements, They keep you on hold or hang up on you. I lost a Week of service and now when i call to extend my service they act like im crazy. Read more

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  • Jun 22
  • Cellular Phone
  • Los Angeles, California
  • Simple Mobile Sucks
  • 2
  • 15

cant understand what they are saying, takes over 15 minutes just to make a payment. and the outsourced employing making 3 dollars an hour hung up on me! After that i made another attempt at making the payment online. That worked, but now my 4g is down. after waiting again, i finally got another customer agent with a very heavy Indian accent who told me i need to call back on another phone line... Read more

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