1.5
  • Breaking contracts1 votes
  • Theft1 votes
  • Breaking contracts1 votes
  • Unknowledgeably staff1 votes
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  • Mar 12
  • Cellular Phone
  • Detroit, Michigan
  • Cell Phone Service
  • 27
  • REVIEW RATING 4/5

Horrible experience with customer service. Asked if I could switch to an unlocked IPhone on live chat and she said I couldn't do it and quickly left the chat like she knew I could do it but didn't want to help at all. I thought this was a byop as long as you have the phone unlocked. If I cant bring my own unlocked phone then this is bull****. Will never go back to this and will be switching back... Read more

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  • Feb 15
  • Cellular Phone
  • Beverly Hills, California
  • Internet
  • 1
  • 1
  • 27
  • REVIEW RATING 3/5

Where's my internet! It's been down for almost 2days. This sucks!! Read more

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  • Feb 13
  • Cellular Phone
  • Spring, Texas
  • Internet Connection
  • 1
  • 1
  • 29
  • REVIEW RATING 4/5

Terrible terrible Internet connection. I had it for 10 months never got the 4g. The 3G was not working well. I never had full service. Phone connection terrible as well, never had a conversation lasting for more than 20 min before it cut off!!! The costumer service is also bad and they lie. They told me my phone might have a problem. I just switched for another company and it works great ! Read more

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  • Feb 11
  • Cellular Phone
  • Peoria, Arizona
  • Staff
  • 1
  • 1
  • 33
  • REVIEW RATING 3/5

It seriously is worst customer service I've experienced.. Called in because I accidently erased the message center number and the lady put me on hold to get supervisor.. Then she told me that she didn't have the number but I explained that they have to have it.. Then she acted like we got disconnected.I was very upset because she obviously hung up on me. Read more

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  • Jan 31
  • Cellular Phone
  • Chantilly, Virginia
  • Phone Number
  • 1
  • 1
  • 50
  • REVIEW RATING 4/5

simple mobile sold my number to another customer without my authorization and tried to give me a new one without my asking for it either .I have spoken to at least 10 customer service reps or their so called technical support team and they seem dumber than they actually speak.they need to do better and get the understanding of solving issues like this easily if they want to survive in this... Read more

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  • Jan 29
  • Cellular Phone
  • Bellevue, Washington
  • Internet Service
  • 1
  • 1
  • 23
  • REVIEW RATING 3/5

My phone Doesnt get any internet or picture messages with this simple mobile phone company ...I called to let them know and they couldnt evwn help me fix the problem dont bother with this company im changing its just a waste of money! Read more

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  • Jan 25
  • Cellular Phone
  • Los Angeles, California
  • Class Action
  • 1
  • 1
  • 130
  • REVIEW RATING 4/5

This company is horrible. I realize now that you get what you pay for. I took my Verizon iphone5 to simple mobile because I could no longer afford $150+ from a top tier provider. The pre-paid cell phone game has improved significantly over the years so I decided to go with Simple Mobile. I've been with Simple for 4 billing cycles now. My data is only 4g for the first 10 days/25% of the 30... Read more

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  • Jan 25
  • Cellular Phone
  • Pompano Beach, Florida
  • Cell Phone Plan
  • 59
  • REVIEW RATING 3/5

Known theft, verified by their staff that the data does get shut off 29 days even though you pay for 30 days. Emailed their office and reply received stated data service is for 30 days. They KNOW they are violating their contact but if no one complaints to the FCC nothing gets done. Reporting to FCC. The more complaint filed, the FCC has to investigate. Company should be closed for illegal... Read more

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The worst service in da world Add comment

  • Jan 18
  • Cellular Phone
  • Fort Lauderdale, Florida
  • Mobile Internet
  • 1
  • 1
  • 39
  • REVIEW RATING 3/5

I have drop calls constantly,and no internet to listen to Pandora,and I have 5gb,they rip you off,and is true the day before you due to reup they cut off the Internet completely,that is a way to make you pay up,sorry service I don't recommend them,as soon as my month is up Im moving on. Read more

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