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Simple Mobile

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Simple Mobile is a California based GSM provider offering 3G coverage to nearly 130 US cities. The company’s communication services feature unlimited calls, unlimited 411, social networks, unlimited US/global text messages, mobile web, email, voice mail, caller ID and call waiting. Simple Mobile also provides its customers with access to all toll free numbers in the USA. Simple Mobile provides different monthly unlimited plans that cost from a $40 to $60 a month. Service of wireless transfer begins with the moment of activation and proceeds within approximately 30 days from the moment of activation. One can see the complete list of phones and plans at the Simple Mobile’s website. With Simple Mobile Internet connection does not require a PC, just a mobile device, enabling Facebook®, MySpace™, YouTube™, Flickr®, etc. Please try to contact Simple Mobile Customer Service directly prior to posting any complaints on this site.

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Xomka
Simple Mobile OMG
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

1 star because its the lowest they should have no stars or just " garbage"... ohh my god i made the biggest mistake switching, People please DO NOT GET THIS CRAP... Customer servic...

#318495
May 15, 2012
28

EvilDoer
Simple Mobile -THEIR PAYMENT SYSTEM SUCKS
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

They are a bunch of idiots. I made a payment over the phone, and they GLADLY deducted the money out of my bank,, but FAILED to credit my account accordingly. I did the automated se...

#314300
Apr 24, 2012
150

Martinez...
Simple Mobile tells lies..
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

I received a text telling me that i had violated my data terms...nd that my data ws going to be drop down I called customer service and they asked me if i had used my phone a...

#314123
Apr 23, 2012
236

Pin2
Simple Mobile
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

SimpleMobile --- Most pathetic service in terms of online recharge and customer care... I bought the sim 3 months ago and every time if i go to recharge.... it fails 3-4 times... t...

#310729
Apr 08, 2012
230

Anonymous
Simple Mobile shut of my data
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

Claiming to offer unlimited is so untrue when it comes to simple mobile,I have been with them for over a year now and as time passed I use more data,well I got this text saying tha...

#308157
Mar 28, 2012
609

Private421
Simple Mobile Policy: One Phone = One Credit Card
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

Simple Mobile: One credit card one phone, don't try to pay more than one phone with one credit card because it will create a mess. Customer service sucks, no one knows what is goin...

#307501
Mar 25, 2012
245

Santamoo...
Simple Mobile IS HORRIBLE
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

I HAVE BEEN TRYING TO CONTACT CUSTOMER SERVICE FOR OVER AN HOUR. THE NUMBER PROVIDED DOES NOT WORK. I AM HAVING AN EMERGENCY AND FROM MY CELL PHONE 611 DOESNT EVEN WORK. WHAT KIND ...

#307466
Mar 25, 2012
222

Anonymous
Simple Mobile IS A SCAM
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

I took out a plan with them and signed up for the International calling, to my surprised after checking the numbers for the international country that I am calling is valid. Once I...

#303247
Mar 08, 2012
648

Muchachita
TOO LONG FOR CUSTOMER SERVICE Simple Mobile
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

The waiting time for customer service at Simple Mobile was from 20-40 mins. And lucky me!!! I got a rep that was not helpful and has an attitude on the phone. She should not be wor...

#302269
Mar 04, 2012
301

Anonymous
Simple Mobile - Simply Mobile
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

OMG I have had there service for about a year and of that year I was able to make 1 payment over the phone with no issues. THEY ARE THE WORST you cant pay online and trying to do i...

#301339
Mar 01, 2012
510

Coned by...
Simple Mobile MUST BE SUED
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

EVERY WORD THAT SIMLE MOBILE ADVERTISES IS TOTAL CRAP IN ADDITION CUSTOMER SERVICE PUTS YOU ON HOLD FOR 20 TO 30 PLUS MINUTES AND THEN DISCONNECTS YOU MY LONG DISTANCE WORKED THE F...

#301127
Feb 29, 2012
446

Anonymous
Simple Mobile - Worst Call Center EVER!!!!!
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

I have been trying to get my SIM card in the mail and when I got fed up, I called to get a refund. I called 10 time (not exaggerating) and as we all know it takes them at least 30 ...

#300279
Feb 26, 2012
363

Anonymous
Simple Mobile
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

I reup my account, I had $15 a moment, made one phone call. When I tried to call again I heard a message " Your account is not active please hold while I transfer you to the custom...

#300048
Feb 25, 2012
300

Anonymous
Simple Mobile Sucks
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

I've used this service for 2 years. Up until now it's been great. Now, they won't accept my credit cards, my payments over the phone, nothing. I ask for some help to ta...

#298589
Feb 20, 2012
640

Anonymous
Simple Mobile Fraud
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

I had this company for month and it was a complete nightmare when I called to complain they discontinued my service and said I was a burden and would not release my number to a new...

#297800
Feb 16, 2012
562

Jenmenhorn
Stay away from Simple Mobile !!!!!!
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

I called the customer service number at simple mobile (1-877-878-7908) to make a payment on my phone. I entered when prompted my credit card information, the automated system then...

#295500
Feb 08, 2012
828

Anonymous
Simple Mobile has the worst customer service in the world
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

Wow!!! my very first day with simple mobile I was like Wtf am I doing here! you call customer service you hold for at lease 45 to 1hr but let me back up a lil I should have known s...

#295357
Feb 08, 2012
590

Anonymous
Simple Mobile - Worst employes
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

Simple mobile...worse services..I order a sim card,took money never arrived..waiting for more than 25 min to talk w costumer service..after waiting this time they leave you on the ...

#294686
Feb 05, 2012
372

Soprano5
Simple Mobile
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

I spend 2 hours on the phone this afternoon get my phone to work correctly. now my internet and picture messaging is not working. after spending a half hour tonight ON HOLD. Your r...

#293844
Feb 01, 2012
444

Mqtnr
Simple Mobile IS A PISS OF ***!!!
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

I being trying to fix some issues with the company SIMPLE Mobile for 2 months now, I have contact them by phone and they either kip me waiting for as long as 40 minutes to get so...

#293830
Feb 01, 2012
400

Karloce
Simple Mobile sucks!!!!!!
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

Simple Mobile sucks, I have used it for 3 months and paid ahead of time and they still had the phone disconnected for 2-3 days. I have called them and waited for hours on the pone....

#292801
Jan 28, 2012
560

Anonymous
Simple Mobile CS is Clueless
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

First it could be 30-60 minutes before a teenager answers the call. Then it will take another 5 to explain what you are talking about and then 5 more before you hangup because you...

#291550
Jan 24, 2012
413

PennMur
Simple Mobile Corporate Office Does NOT CARE!
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

Where oh where can you make payments online instead of going to the store? I have over the past 4 months tried to get online payment option information form this company. Yet Nobod...

#289647
Jan 17, 2012
579

Anonymous
Simple Mobile is a rude company
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

I paid for unlimited talk text and Web well half way thru the month I get a text saying my internet will be terminated because I have high usage. What's the unlimited for? als...

#289400
Jan 16, 2012
679

Sashi
Simple Mobile SUCKS
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

I have the similar issue, i tried searching internet and found the below.... i called up Customer care couple times and i feel they are most irresponsible executives...

#288641
Jan 12, 2012
606

Anonymous
Simple Mobile international rip-off
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

Purchased the Simple Mobile $40 prepaid deal plus international calls. Only really need it for international. Turns out Simple Mobile can't connect to Australia. After 5 days a...

#281464
Dec 14, 2011
927

Cay
Simple Mobile
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

I just recenely bought simple mobile sim card online and it never came in the mail, i basically just wasted 40 dollars for no reasonn im extremely pissed and im gonna get my money...

#278269
Nov 30, 2011
632

Anonymous
Simple Mobile - Refusal to return my phone # back to me
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

I had an active phone account (pay as you go account), with simplemobile. Then I traveled out of the country on a business trip for about 90 days. Upon my return simplemobile has d...

#278251
Nov 30, 2011
1087

Benriz
Simple Mobile - Simplemobile
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

Simplemobile is a basically reseller for tmobile. If you can get it the payment processing to work, it's great. Be prepaired to spend a lot of time on line the phone with cluel...

#277314
Nov 26, 2011
941

Himerope
Simple Mobile 3g plan not as advertised
5.0 PO Box 147 East IrvineCA 92650-0147 877-878-7908 http://www.mysimplemobile.com/Simple-Mobile-Contact-Us.aspx

I recently bought a Simple Mobile SIM card and PIN card for 1 month of unlimited 3G/voice/text. Their website was not accepting credit card transactions for three days in a row, wh...

#275864
Nov 18, 2011
1536
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