1.4
  • Their complete and total denial1 votes
Is this your company?
Please check our
business solutions

  • 7 hours ago
  • Cellular Phone
  • Cary, Illinois
  • 40 Dollar Unlimited Monthly Plan
  • 1

This is now the 2nd month in a row. Internet cuts off 24 hours before month is up. Even if I re-up now, it won't reset until midnight. Been on the phone hours last month as they assured me the problem was my phone. Then like a total ***, I bought another brand new one! Same ***! I got 29 days internet and they shut that part off. Time to switch. Both of my phones. This company is truly... Read more

Was this review helpful? 0 0

  • Dec 15
  • Cellular Phone
  • Orlando, Florida
  • Phone Service
  • 1
  • 1
  • 21
  • REVIEW RATING 4/5

They drop your calls all the time, and today I can't make not one call out. Every time I call anyone, the call drops. But they make sure to send you texts telling you it's time to pay & each month they subtract a day or two off your service to pay. My bill is due on the 21st of each month, they sent me a text saying I need to pay by the 19th in Oct. & Nov. they sent a text saying pay by... Read more

Was this review helpful? 2 0

  • Dec 03
  • Cellular Phone
  • Tampa, Florida
  • Mobile Internet
  • 57
  • REVIEW RATING 4/5

Simple mobile is a rip off.. they are full of FALSE ADVERTISEMENTS and when you call and question-why they decide to cut of your data they are full of bogus excuses! Peace of S*** service. I paid for a 3gb and only used 1.79 gb when they cut it off i even replaced my sim card the first tiime, this is the 2nd time i am canceling this POS service and going somewhere else. Too bad they are stingy... Read more

Was this review helpful? 1 0

  • Nov 30
  • Cellular Phone
  • Lomita, California
  • Support Representative
  • 2
  • 2
  • 16
  • REVIEW RATING 4/5

Simple mobile representative are not good I make a mistake to activate my plan they cannot help me or do anything all they want is to charges me more. It makes me mad I shut my phone off. Poor services :( Read more

Was this review helpful? 2 0

  • Nov 30
  • Cellular Phone
  • Fort Worth, Texas
  • 1
  • 1
  • 15
  • REVIEW RATING 4/5

Is the poorest service I ever had. I will not recommend it to anyone. Because of the bad experience I always have with them. In fact I am leaving them by end of this month. Don't try it because you will regret it like I do. Read more

Was this review helpful? 1 0

  • Nov 26
  • Internet
  • Richardson, Texas
  • Unlimited Internet
  • 1
  • 1
  • 71
  • REVIEW RATING 4/5

I recent connected a line .. they told me it was unlimited Internet for the 60.00 plan . I was ok .. When I got it was ok then out of nowhere Internet stop working. Goes very slow .. I call customer service I talk to a out of country guy that i hardly understand him. He was rude " I just told him forget about it Yall guys company are useless and un profesional Read more

Was this review helpful? 1 0

  • Nov 25
  • Cellular Phone
  • San Francisco, California
  • Mobile Service
  • 1
  • 1
  • 38
  • REVIEW RATING 4/5

Lost internet last night and spent 6 hours today trying to fix it. I'm travelling alone in the states and depend on internet for a lot of info. Had to find another phone to call tech support. They could only give the info that was on the Simple Mobile leaflet and couldn't give any info on a physical address I could visit for support. Found a phone shop where they tried everything they could think... Read more

Was this review helpful? 0 0

  • Nov 24
  • Cellular Phone
  • Charlotte, North Carolina
  • Data Plan
  • 1
  • 1
  • 32
  • REVIEW RATING 4/5

Omg! This company is about to lose me as a customer & everyone I know. This b.s. of a company has me so frustrated. I have not has data for 2 days, I have been back and forth on the phone with their "customer service" line & they have not been any help whatsoever. I spoke to four different people and none of them could help me. They all were saying the same thing, doing the same steps,... Read more

Was this review helpful? 0 0

  • Nov 19
  • Cellular Phone
  • New York, New York
  • Data Service
  • 1
  • 1
  • 65
  • REVIEW RATING 5/5

If I can curse on here, I would, based on my feelings for this terrible company. First of all, they have moved all their customer service agents to either India or Philippines so the people you are dealing with barely understand a word of English, so any troubleshooting or tech support that can be done is almost impossible, because all they do is read off of something and can't even answer your... Read more

Was this review helpful? 1 0

  • Nov 16
  • Cellular Phone
  • Mount Vernon, New York
  • Cell Phone Service
  • 1
  • 1
  • 33
  • REVIEW RATING 4/5

This is not. Not. Not. Reliable trustworthy. Company or service. Evil. Lies. All for cash. Doesn't care for u or issue. Take money no services. None. None. None. In educated staff. Horrible. Terrible experience. Still unresolved monies lost no service. Horrible company Read more

Was this review helpful? 0 1

More results for "simple mobile"

Company Results

 
×
You are reading about Simple Mobile.
Filing a new complaint about
×